Senior Product Designer

About BlaBlaCarBlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely.
Your MissionWe are looking for a Senior Product Designer to join the Search team at BlaBlaCar. As part of our ambition to fill the millions of empty seats on the road, and become the go-to marketplace for shared travel, we’re looking at connecting carpool, bus and train supplies and optimize those to become a multimodal platform helping millions of users across the globe to find and book the perfect ride for them, in a simple and frictionless way. As a Senior Product Designer, you’ll contribute in building the best search experience for all markets while optimizing for conversion.

Your responsibilities

• Act as an advocate for our users within the Search squad.
• Work closely with a cross-functional team (product manager, product marketing manager, engineers, product designers) with a strong design culture and focus on research.
• Define real and precise user problems to solve by collaborating with product, data, and research through analyzing large amounts of data, seeking out & gathering deep customer insights with different exploratory tools and methods
• Build smart, user tailored, scalable and consistent end-to-end experience by applying a rigorous design process from the overarching story, to architecture and micro-interaction, using design systems as a guiding framework
• Bring your knowledge on new technologies, design trends, and changes in user behaviour, and infuse your reflection with benchmarking market standards
• Adapt working methods depending on projects ambitions and deadlines 
• Create design documentation and prototypes for sharing your work with both new and informed stakeholders

Your qualifications

• 8+ years of hands-on user experience design, including designing mobile/web apps/desktop.
• Strong ability to have an end-to-end view on the full user journey, integrating multi-selling channels, a large panel of users and markets. Ability to transform this complexity into a simple and tailored experience for users.
• Proficiency in understanding business objectives and mechanics, speaking about design in the language of business and aligning design and business strategies.
• Mastery in applying a rigorous design process and strong ability to structure, hierarchize and organize information, to design solutions that are intuitive and easy to navigate for a large panel of customers and markets.
• Ability to analyze and interpret user data to drive user-inspired design decisions and optimise their experience overtime.
• Strong experience on A/B testing experiments with different design variations and measures of their impact (comfortable with a fast test, learn, repeat mindset).
• Familiar with the intricacies of e-commerce platforms, including understanding shopping cart flows, checkout processes, and product catalogue structures.
• Fluency in English

What we have to offer

• Full remote possible in the country of employment
• 4 additional weeks of Maternity leaves and Paternity leaves paid
• Financial support for home office equipment
• Minimum 25 days holiday per year 
• Local meal plan policies (Swile card in France)
• 50% transportation paid in France (Forfait Mobilité Durable)
• Relocation package and visa support
• Free unlimited carpooling & bus rides
• Personal growth via trainings, mentorship, and internal mobility programs
• Employee Stock ownership plan
• Regular team building events
• Mental health support through Moka.care
• Paid leave - be the member day"

Interested in joining the ride?

• a 45-min video-call with Amélia De Temmerman, Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
• a 45-min video-call with our Head of Product Design, Nicolas Duval, to deepdive into your knowledge and experience in Product Design
• a fully remote exercise to evaluate your craft and your ability to solve problems with simple and smart solutions, including a presentation to key stakeholders
• a following live working session with future peers to evaluate your ability to integrate feedback in your reflection and propose alternative solutions in a fast pace environment
• a 30-min video-call with Benjamin Retourné, VP Product, for a final validation