Small Business Engagement Specialist (Eastern PA Region)
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
This position is funded for 5 year(s); continuation past 5 year(s) will be based on university need, performance, and/or availability of funding.
POSITION SPECIFICS
PennTAP is seeking a dynamic and motivated Small Business Outreach Representative (Eastern PA Region) to support the implementation of the RISE PA energy efficiency projects across Pennsylvania.
This role is ideal for individuals passionate about sustainability, energy efficiency, and economic development—particularly within the manufacturing sector and small to mid-sized enterprises (SMEs).
The Outreach Representative will play a critical role in executing PennTAP’s strategic goals by engaging directly with businesses, partners, and stakeholders to promote participation in energy efficiency programs. This position involves relationship-building, technical consultation, project coordination, and performance tracking to ensure successful implementation and measurable impact.
Key Responsibilities: Following are the key responsibilities of this position:
Client Engagement and Support:
- Actively engage with potential, current, and past clients to assess energy efficiency project outcomes.
- Assist clients with implementation grant applications and guide them through the RISE PA application process.
- Provide technical consultation to prospective customers, maintaining up-to-date knowledge of program requirements and energy efficiency technologies.
- Monitor and support progress toward client milestones, ensuring clients stay on track with project timelines and deliverables.
Measurement and Verification:
- Conduct post-project evaluations to measure energy savings and verify performance outcomes.
- Collect and analyze data to ensure projects meet expected efficiency benchmarks.
- Communicate findings to clients and stakeholders to support continuous improvement and program transparency.
Strategic Outreach and Relationship Building:
- Develop and execute outreach strategies to increase SME participation in RISE PA programs.
- Build and maintain strong relationships with economic development partners, industry organizations, utilities, trades, and other stakeholders.
- Serve as a liaison between Penn
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