We anticipate the application window for this opening will close on - 29 Oct 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require up to 50% of travel to enhance collaboration and ensure successful completion of projects.

The Senior Training and Education Program Manager contributes to the development and execution of programs to enhance field leadership and selling skills. This role’s impact can extend far by enriching career growth and influence selling strategy across all operating units within Neuroscience, Medical Surgical, and Cardiovascular Portfolios.

You can expect to collaborate across the functional areas of sales leadership, marketing, clinical training, external vendors, and the Americas Commercial Training Department. This role’s common functions include annual planning, strategic training requests, course development, and course facilitation. This position offers an opportunity to bring your unique experience and collaborative skills to the forefront of our US sales teams.

Responsibilities may include the following and other duties may be assigned.

• Responsible for planning, initiating, monitoring, tracking and/or prioritizing sales and marketing support projects and process improvement initiatives and facilitate successful, on-time and within budget execution.

• Sets clear direction and management that aligns with defined practices and policies and enhances the organization's support function necessary to meet established sales or market share targets.

• Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corporate Marketing to ensure adequate support to the sales and marketing functions.

• Directs day to day activities for multiple work-stream teams through managing project plans, resourcing, status reporting, resolving issues, identifying project risks and accountability for deliverables across multiple functional organizations.

• Establishes meaningful metrics.

• Responsible for project performance, risk management, administration, financial management, budgeting and issue resolution.

• Work with sales leaders to assess current and expected leadership development needs for existing and future sales managers. 

• Work directly with service team leaders to assess current and expected needs for clinical specialists and technical field engineers. 

• A primary objective will be to work within the Americas Commercial Training to meet the needs of the field teams, however at times it may be required to seek and/or maintain external vendor relationships.  

• Building and execute annual plans to meet the assessed training and development needs of the field sales and sales leadership teams in a timely fashion. 

• Acting as a point of contact to match existing resources to field sales needs. 

• Facilitate up to 4-5 in-person or virtual sales training courses per month. 

• Maintain a close relationship with field HR partners; align training with talent planning; meet or exceed organizational objectives for diversity and inclusion. 

• Develop and implement a robust system to measure training efficacy, satisfaction, and impact. These key performance indicators must align with the overall Americas Commercial Training objectives and will serve as in indication of success. Coordinate with Americas Commercial Training Analytics Manager on monthly dashboard.

• Work closely with our project coordinator to determine the number of course offerings, set course dates, deliver field communications, monitor registration, meet budget needs, ensure completion of attendee course pre-work, and maintain a high attendance rate. 

• Create a well-defined post course follow-up process that ensures training concepts are reinforced and attendees put what they’ve learned into