Admissions Counselor, Accelerated Undergraduate - Hybrid San Diego

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:

PLNU is looking for a highly motivated and goal-oriented team member who has strong communication skills, attention to detail, exceptional customer service, is highly collaborative, has the ability to multitask in a fast paced environment, and has a passion for helping students reach their goals. We are looking for an individual who will support and grow within the team in the Accelerated Undergraduate Admissions department of the Graduate and Professional Studies Division. You will be a great teammate who is willing to take direction but also shows initiative and can work independently. You are a fast learner and are willing to take the initiative on building relationships with our partners and students and work collaboratively with your team to reach enrollment goals. The role will be assigned a community college territory, where you will engage with Transfer Centers, Deans, faculty and students at your assigned community college campus and the surrounding community with the goal of recruiting students to the university. This includes responsibility to meet or exceed assigned enrollment goals.

Salary:
Pay range $25.00 - $26.00 ( annualized $52,000 - $54,080)
Actual salary offered is determined by the candidate’s experience, education, skills, and other factors, including internal equity and university funding resources.

Internal Classification: Career Track - Professional; Job Level - 2

Job Status:

Full time

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Job Description:

What We're Looking For:

• Experience and knowledge of the unique needs of adult/online  learners and/or university level admissions is a plus

• You enjoy networking and building relationships

• Proficiency in Google Suite, a CRM (like Salesforce) is a plus

• You have an eye for identifying customer needs and navigating obstacles

• Self-motivated and able to work independently, along with regular check-ins and supervision from department leaders or teammates to communicate back progress and updates.

• Enthusiastic, passionate, and strong work ethic!

• Proactive and self-motivated with strong attention to detail.

• Strong verbal and communication skills!

• Knowledge and experience working with a diverse customer or student population is preferred

What You'll Be Doing: 

• Manage all aspects of ADC student recruitment including lead/inquiry development, lead/inquiry handling, pre-admissions advising, transcript evaluations, applicant counseling, acceptance processing and enrollment with proactive, timely follow-up with the prospective student at every stage. 

• Follow-up with prospective students through in-person meetings, phone conversations, Zoom, voicemail, texting and email until the enrollment process is complete and the student has started classes.

• Evaluate applications for admission according to program criteria. 

• Maintain consistent records and current status reports for each prospective student, using established resources and guidelines including the admissions CRM to track prospective students through the application and admissions processes.

• Oversee the planning, coordinating, communication and/or execution of student-focused events and presentations at assigned community college campuses or other locations, including: information sessions, classroom visits, community college events, and outreach events to promote PLNU programs.

• Maintain relationships with the deans, faculty members and upper administration at the community colleges.

• Serve as a liaison and ambassador between