Director Product Management - Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director Product Management - Technical

Overview:
Mastercard is seeking a Director Product Management - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This highly visible leadership role requires a strong balance of technical expertise, product strategy, and people leadership, along with the ability to influence and align stakeholders across the organization.
Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities.
Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE’s platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE’s contributions to Mastercard’s broader product strategy.
This is a hybrid position based in O’Fallon, MO, requiring three days per week onsite.

Role:
• Lead and develop a team of technical product managers, fostering career growth and high performance.
• Serve as the primary contact for market-facing product, business integration, and senior stakeholders.
• Actively manage stakeholder relationships by ensuring transparency, resolving escalations, and maintaining open communication.
• Co-own business outcomes with product and technology partners to ensure AI & DPE is delivering measurable value.
• Partner with product, business integration, and leadership teams to align long-term roadmaps (2–3 years).
• Facilitate innovation and collaboration across product, business, and technology teams to advance strategic priorities.
• Translate business objectives into clearly defined requirements, ensuring AI & DPE solutions address the “why” and “what.”
• Guide idea and initiative evaluation, prioritization, and approvals to maximize business value.
• Oversee the intake and estimation process, collaborating with architects, engineers, UX, and TPMs.
• Build and maintain delivery roadmaps with engineering and TPMs, aligning scope and schedules with product expectations.
• Monitor delivery execution, manage risks, and ensure value realization through demos, UAT, and stakeholder feedback.
• Represent market-facing product in AI & DPE planning ceremonies and ensure alignment across initiatives.

All About You:
• Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains.
• Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level.
• Experience aligning technical capabilities with business objectives to deliver measurable outcomes.
• Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred.
• Ability to clearly articulate complex ideas to both technical and business stakeholders.
• Ability to manage competing priorities in a fast-paced, matrixed environment.
• Strong leadership skills with experience coaching and mentoring technical product managers.
• Bachelor’s degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience.

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Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical o