Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

36 Granada is seeking an experienced and service-driven Front of House Restaurant Manager to help lead daily operations across our multi-concept hospitality space. Our property includes The French Pantry (French brasserie), Little Miss Ha (Vietnamese-inspired restaurant), Cache Cache (reservation-only cocktail lounge), and La Petite Kitchen (private dining and cooking studio).

The FOH Manager plays a key leadership role in delivering exceptional guest experiences, supporting service standards, and ensuring smooth daily operations. This position works closely with the Director of Operations, culinary leadership, and bar team to maintain a high level of hospitality, organization, and professionalism.

The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and is committed to building strong teams and memorable guest experiences.

Key Responsibilities

Service & Guest Experience

• Lead and oversee front of house service to ensure an exceptional guest experience
  
  
• Maintain high standards of hospitality, professionalism, and attention to detail
  
  
• Resolve guest concerns or service issues quickly and professionally
  
  
• Ensure smooth coordination between FOH and BOH teams during service
  
  
• Act as Manager on Duty during assigned shifts
  
  

Staff Leadership

• Supervise and support hosts, servers, bartenders, and support staff
  
  
• Assist with hiring, training, and onboarding FOH team members
  
  
• Provide ongoing coaching and performance feedback
  
  
• Foster a positive, accountable, and team-oriented culture
  
  
• Lead pre-shift meetings and communicate daily service notes, specials, and updates
  
  

Operations

• Oversee reservations, table flow, and guest pacing during service
  
  
• Manage labor and scheduling in alignment with business levels
  
  
• Ensure proper opening and closing procedures are followed
  
  
• Maintain a clean, organized, and professional dining room environment
  
  
• Support inventory and ordering of FOH supplies when needed
  
  

Beverage & Menu Knowledge

• Maintain strong knowledge of our food, wine, and cocktail programs
  
  
• Support beverage sales and guest education
  
  
• Assist with wine and cocktail program execution during service
  
  

Administrative Responsibilities

• Utilize Restaurant365 and other systems for daily operational tasks
  
  
• Support labor tracking, scheduling, and shift documentation
  
  
• Maintain communication between management and staff
  
  
• Assist in implementing operational systems and service standards
  
  

Qualifications

• 2+ years of restaurant management or hospitality leadership experience
  
  
• Strong understanding of restaurant service standards and operations
  
  
• Ability to lead a team in a fast-paced environment
  
  
• Excellent communication and problem-solving skills
  
  
• Passion for hospitality, food, wine, and cocktails
  
  
• Availability to work nights, weekends, and holidays as needed
  
  

Compensation: $52,000.00 - $62,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

MISSION:

To provide a unique and extraordinary experience to all in a manner that earns loyalty from guests and team members. 

VISION:

 We will be recognized as an extraordinary leader in the hospitality industry through the passionate pursuit of excellence across all our endeavors. 

VALUES:

🔑 Integrity 

We will be open and honest in all activities. We will always do the right thing.

🌟 Guest Focus

We are engaging, responsive, and flexible in providing the highest level of extraordinary hospitality to our guests.

🤝 Respect