MANAGER, TRANSPORTATION PLANNING (SERVICE PLANNING)

Posting number: 2401493

Department: OPERATIONS

Division: 3151 - SERVICE DEVELOPMENT

Job classification: MANAGER, TRANSPORTATION PLANNING

Posting type: Open

Categories: Planning and Development, Transportation, Transit

Summary

This role oversees one of Metro’s Service Areas and is responsible for analyzing operational and performance data to improve the efficiency and effectiveness of transit service. It supports the planning and implementation of service adjustments, including temporary detours, stop relocations, and other operational changes. The position also leads clear, timely communication of service modifications to customers, stakeholders, and internal teams. Additional service planning responsibilities will expand as Metro continues preparing for the LA28 Olympic Games. 

Examples of duties

• Conducts and manages complex planning, implementation, funding, and analytical projects and programs
• May manage staff, consultants, and/or projects
• Applies, develops, and evaluates analytical, quantitative, and statistical tools and their results
• Participates in analyzing, developing, and recommending program guidelines, strategies, policies, and procedures
• Negotiates and executes cooperative agreements and Memorandums of Understanding (MOUs) with various agencies
• Develops and negotiates scopes of work, supports the solicitation process, and participates on negotiation teams with contractors/consultants
• Manages vendor performance against agreed contracts to ensure completion of projects within scope, on-time, and within budget for the assigned business unit
• Develops and monitors forecasts, impacts, and budgets for plans, programs and projects
• Prepares comprehensive reports, correspondence, and presentations
• Makes presentations to internal/external stakeholders
• Participates on/with special task forces, committees, panels, transportation forums, and peer groups
• Provides technical and policy guidance on Metro plans, programs, and projects
• Evaluates the costs, benefits, and risks of alternative funding plans, programs, and projects
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

Qualifications

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor's Degree in Urban or Transportation Planning, Engineering (Civil, Transportation, Structural, Industrial, Mechanical, Architecture, etc.), Business, Public Administration, Political Science, Urban Design, Public Policy, Economics, or a related field; Master's Degree in a related field preferred

Experience

• Six years of relevant experience or three years of relevant supervisory-level experience in transportation planning, project management, urban design, transportation system design and research, travel simulation and demand modeling, transportation finance, operations planning, or other related area; some positions in this class may require specialized experience in area of assignment.

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

 Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience analyzing large data sets used in conducting transit studies to enhance service eff