Field Reimbursement Manager - Northwest (remote)

 

Work Your Magic with us! Start your next chapter and join EMD Serono.

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

 

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US. 

 

Your Role:

The Field Reimbursement Manager for the Northwest region will facilitate patient and healthcare provider access to transformative therapies. Reporting to the Head of Field Patient Solutions & Customer Engagement, you will be integral to the Field Reimbursement team, focusing on patient journeys to enhance experiences with EMD Serono's (EMDS) products and services.

This role significantly impacts patient access to EMDS Neurology & Immunology products, particularly in Multiple Sclerosis (MS) and HIV Associated Wasting (HIVAW). Ensuring timely treatment, unobstructed coverage, and proper distribution is crucial for both patients and healthcare operations.

You will collaborate with internal and external stakeholders to optimize patient access and educate healthcare providers across community, institutional, and academic settings.

• Lead evaluation and implementation of patient access opportunities in your geographic area.
• Collaborate with EMD Serono colleagues to resolve patient access barriers.
• Serve as the liaison to the HUBs (MS LifeLines and the Axis Center) and specialty pharmacies, addressing therapy challenges.
• Provide personalized issue resolution for prior authorizations and appeals.
• Educate providers on payer issues, coding, and claims submission.
• Inform stakeholders about payer utilization management tools and assist with HUB enrollment.
• Ensure a positive experience for healthcare providers and patients through collaboration.

• Identify professional societies for educational and relationship-building opportunities.

• Develop and execute tactical plans to support strategic access goals.

This is a remote, field-based position covering the Northwest, including Northern California, Oregon, Washington, Utah, Nevada, Idaho, Montana, and Northern Wyoming, with 40-50% travel required.

Prefer candidates currently live in the covered geography for consideration.

 

Who You Are:

Minimum Qualifications:

 

• Bachelor’s Degree in Business, Sciences, or related fields.
• 8+ years in the pharmaceutical industry, sales, or field reimbursement.
• Knowledge of private payer, Medicare, and Medicaid systems.
• Strong communication, presentation, and interpersonal skills.
• Ability to travel 40-50%, including overnight stays.

 

Preferred Qualifications:

• 5+ years in specialty account management or managed care.