Summary
 

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description
 

Job Purpose:

Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives. Prepares functional, system and program specifications. Provides management support in review of various internal/external reports/data. Provides assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Logistics:

This position is full-time (40 hours per week), Monday-Friday and is located onsite at 17 Technology Circle in Columbia, SC.

What You’ll Do:

• Evaluate the activities, performance and systems within a specific area for standards and workflow simplification. Compile data for analysis and prepare reports and presentations for management using applicable programming languages and/or software products. Review system enhancements/upgrades to determine applicability of customer file modification requirements. Facilitate timely and accurate updates to reference files based on customer requests.
• Coordinate testing and debugging of new or modified software. Create test matrices and supporting documentation. Develop and execute formal test plans to ensure delivery of quality software applications. Monitor software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect. Identify and document systems problems and assist in their resolution.
• Research system problems and identify potential solutions. Investigate and diagnose system problems, formulate solutions, initiate change sheets, define business requirements and test corrections. Research any questionable standard system or local component problematic situations to assure compliance and accuracy.
• Under general direction, define business requirements, test, and lead small to moderate projects. Assist management in performing business reviews by analyzing internal/external projects and changes. Ensure changes do not have a negative impact on productivity and procedures. Make recommendations to improve productivity, cost effectiveness and timeliness.
• Communicate with management and departmental personnel to document workflow procedures. Assist in preparing verbal and written communication about business changes with management or other staff members.
• Prepare written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows.

To Qualify for this Position, You’ll Need:

Required Education:

• A Bachelor's degree OR 4 years of job-related business experience OR
• An Associate’s degree and 2 years of job-related work experience.

Required Work