Vice President, Nursing Operations

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

The Vice President, Nursing Operations is directly accountable for the overall operating effectiveness of Option Care Health Nursing. This position will be responsible for developing, implementing, advancing, and sustaining a nursing operations organization that focuses on quality, growth, efficiency, and transformation. Responsible for a collaborative multi-disciplinary approach to drive consistent high quality patient care, to enable growth and create nursing capacity, to create optimized and consistent practices to deliver high-quality cost-effective care across the network, and ability to leverage technology to transform and advance the nursing operating model. The Vice President, Nursing will be responsible for talent development and building a high-performing culture to provide extraordinary care to more patients.

Job Description: ​

​Job Responsibilities (listed in order of importance and/or time spent)

• Lead operations in collaborative efforts with the clinical services team to develop, implement, and sustain processes that result in high quality patient care; ensure compliance with local and federal regulations, accreditation standards, and corporate policies to drive effectiveness and consistency in operations
• Develop and drive key performance metrics for nursing operations; follow a data-driven approach to identify root cause issues and develop customized action plans.  Advance reporting, tools, and training to enable Nursing leaders to improve results and execution in alignment with KPI targets.
• Lead efforts in subcontract nurse management that includes but not limited to, invoice automation; contract review, updates, and adherence; compliance auditing; technology expansion.
• Develop and drive nurse optimization, visit scheduling, and visit approval strategies; develop nurse process consistency through establishing nurse foundational expectations and visit process standardization
• Develop and drive nursing enablement for strategic growth vectors.  Represent nursing in strategic initiative workstreams and develop specific recommendations/plans across organization design, operating models, workflow and technology. 
• Develop and lead nurse support program that is available both during and after hours
• Provide virtual and onsite CMC nursing support when key focus locations arise; support local leadership with the onboarding and training of new nurse managers
• Work collaboratively with the Operations Training team to develop, review, enhance, and successfully launch training program for both established teammates and new hires; enhance recruiting efforts and improve retention rates
• Develop nurse staffing/demand model through technology expansion to provide data driven approach to determining nurse needs based on geography, day of the week and time of the day. Develop and drive key performance metrics to adherence to nurse demand model. Evaluate and determine optimal full time to part time ratio of nursing labor force to drive cost efficiencies.
• Partner with key leaders to drive nursing financial performance through managing controllable processes and expenses
• Work collaboratively to drive consistent use of various technology platforms and systems to create an overall seamless and interoperable nursing platform.  Partner with IT to developed advanced technology to improve quality and efficiency within Nursing.
• Lead career development of nursing staff, including education, mentoring, ongoing learning, and development pathways.
• Foster “intra-organizational” and “intra-depa