Senior Talent Acquisition & People Partner

Description

About Justt

Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale—automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.

We're a global company with teams across markets and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success, and go-to-market teams to build technology that sits at the core of modern payments and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.

The Opportunity

We're hiring our first People & Talent team member in the U.S., based in New York, to lead GTM hiring while shaping the employee experience on the ground.

As our Senior Talent Acquisition & People Partner, you'll drive all U.S. and UK GTM recruitment end-to-end while serving as the primary People representative for our New York site. This is a hands-on, dual-impact role combining strategic talent acquisition with people operations and employee experience.

You'll own the full recruitment lifecycle, partner closely with hiring managers, and create a world-class candidate journey. At the same time, you'll play a foundational role in supporting our U.S. employees, overseeing benefits administration, onboarding, and day-to-day People needs while establishing the culture and employee experience from the ground up.

This is a unique opportunity to make a meaningful impact and help build Justt's US presence.

What Makes This Role Special

This isn't just a recruitment role, it's a chance to shape the People experience in our U.S. hub.

You'll lead GTM hiring:

• Drive full-cycle recruitment for Sales, Customer Success, and Revenue roles across the U.S. and UK
• Build and manage active pipelines independently
• Create exceptional candidate experiences that reflect our brand
• Use AI tools and data analytics to optimize every stage of the hiring funnel

You'll be the first People representative on-site in New York:

• Act as the local point of contact for all People-related matters
• Own U.S. benefits administration end-to-end 
• Design and deliver an exceptional onboarding experience for U.S. hires
• Foster a strong, connected culture aligned with our global People approach

You'll join a strategic, data-driven People team with the autonomy to innovate, execute, and make a real difference from day one.

What You'll Do

Talent Acquisition (80%)

• Lead and execute GTM hiring efforts across the U.S. and UK
• Build and maintain robust talent pipelines for Sales, Customer Success, and Revenue roles
• Partner closely with hiring managers to deeply understand needs and deliver exceptional talent
• Ensure every candidate has a world-class experience with Justt
• Leverage AI tools and analytics to continuously optimize recruitment processes
• Champion and strengthen Justt's employer brand in competitive markets
• Track, analyze, and report on recruitment metrics to inform strategy
• Stay agile and responsive to evolving business priorities

People Partnering & Employee Experience (20%)

• Serve as the primary People partner for our New York site
• Own the U.S. onboarding experience and ensure smooth integration for new hires
• Manage U.S. benefits administration and serve as the go-to expert for employee questions
• Foster a cohesive, inclusive, and engaging on-site culture that reflects Justt's values
• Partner with the global People team to align programs, communication, and initiatives

Requirements

Must-haves:

• 5+ years of hands-on experience as a Talent Acquisition Partner in a global startup environment
• Proven track record hiring Go-To-Market talent (Sales, CS, Revenue roles) in the U.S.
• Strong execution skills and ability to manage multiple priorities independently
• Outstanding interpersonal and communication skills (verbal and written)
• Strong analytical mindset and problem-solving abilities
• Curiosity and agility in learning new tools, including generative AI
• Experience as the first