Manager, Commercial Agent Channel Sales

Position Title: Manager, Commercial Agent Channel Sales

Base Salary: $75,000 to $125,000 annually DOE

Commission: Target commission of 60,000 annually

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values:

• Genuinely Caring:  We treat customers and colleagues like neighbors, with empathy and full attention. 

• Empowering You:  We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 

• Innovation and Improvement:  We constantly seek ways to improve how we serve customers and each other.  

• Earning Your Trust:  We build trust through clear, honest, human communication. 

Job Summary

The Manager, Agent Channel Sales, is responsible for selling telecommunications and network connectivity services by creating and managing the relationships with independent technology agents who sell business accounts. This role will manage a team of Channel Partner Support Specialists with duties including quoting, Salesforce data input, ordering and partner/customer updates on pending orders.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Sales Quoting, Order Management & Service Delivery

· Manage new sales quotes that are not served through automation, including formulating contracts, quotations and pricing, product research, customer relations, follow-up, coordinating due dates, placing service orders, managing and communicating test and turn up of circuits, etc.

· Ensure accurate order processing and service delivery for operatio