Communications Marketing Manager

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

As a key player in our marketing department, you will be responsible for delivering on the company’s content strategy and ensuring it aligns with our brand, engages our target audience, and drives business growth. This role requires a creative thinker with a strong understanding of the technology landscape (and associated trends), and the ability to work cross departmentally for alignment, oversight, and consistency.

How You’ll Shape the Experience:
 

Content Creation

• Work alongside a team of marketeers, including data analysts, designers, and multimedia specialists, to produce high-quality and compelling content.

• Generate a variety of content types, including social media management, blog posts, campaign kits, research reports, case studies, byline articles, infographics, videos, and more.

• Execute a thought leadership content strategy that aligns with the company's overall marketing objectives and brand positioning.

• Create a cohesive and engaging narrative that communicates the value proposition of our Reputation Platform to our ICP and beyond. Support our awareness efforts and thought leadership bench.

Campaign Support

• Work closely with the marketing and sales teams to support campaigns with relevant and impactful content.

• Align content creation with product launches, research initiatives, awareness campaigns, promotions, and other strategic initiatives.

Brand Consistency

• Ensure consistency in messaging, tone, and branding across all content channels and platforms.

• Uphold and enhance the company's brand identity through compelling storytelling.

Performance Metrics

• Monitor and analyze content performance metrics and provide insights to optimize future content

• Utilize data and analytics to refine content strategies and optimize future efforts.

The Skills That Set You Apart:

• Bachelor's degree in Marketing, Communications, or a related field or equivalent experience

• 5+ years of marketing experience, including demonstrated expertise in content creation and management, preferably within the SaaS or Mar-Tech industry.

• Strong understanding of SEO principles and experience in optimizing content for search engines.

• Excellent project management skills with the ability to drive initiatives forward and collaborate effectively across teams.

• Exceptional written and verbal communication skills.

• Creative thinking and a passion for staying ahead of industry trends.

Where You’ll Connect & Collaborate: 

• Your main HQ is our Scottsdale, AZ or Lehi, UT office, but we know great work can happen anywhere. You’ll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

  <