Server, Alteno
SH Hotels & ResortsAbout the role
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.).
About Us:
1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.
1 HOTELS IS...
Natural. Nature guides everything we do.
Modern. Of the time, with an eye on the past and a foot in the future.
Conscious. Mindful of how our hotels are created and how our guests are treated.
Discovery. Explorations of surrounding locales.
Imperfect. Still evolving — we don’t have all the answers.
Committed. Bettering ourselves and bettering the industry.
1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can!
MAIN DUTIES:
A server at Alteno Restaurant works effectively as part of the service team of the Restaurant/Bar. The Restaurant Server is primarily responsible, but not limited to, fulfilling all guest’s service needs according to 1 Hotel standards.
GENERAL DUTIES:
Maintains a working knowledge of full food and drink menu while making recommendations
Follow high standards of food product, sanitation, storage, and handling procedures
Observe guests’ dining experience to confirm satisfaction, responding promptly to any requests
Provides guest check promptly and returns receipt promptly
Keeps all service and table areas clean, organized, and stocked
Willingness to assists busser or fellow servers in clearing and resetting tables when needed
Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smiling
Practice highest regards for safety within all areas and with all materials
Follow and adhere to all standards set forth by federal and state guidelines
Have knowledge of state and federal liquor regulations pertaining to serving alcohol
Perform other related activities as assigned by management
Guarantee neat and quality service
Participate in daily shift meetings
Adhere to strict uniform & grooming standards
Follow company cash handling and payment tendering procedures with care
Follow all company and safety and security policies and procedures; report any maintenance probl
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