2025 Management Development Program Document Custody- Buffalo, NY
M&T BankAbout the role
Overview:
Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) training. Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on two group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects as assigned by the department manager or Leadership Development Manager-MDP.
Department Description:
Document Custody provides physical and electronic collateral file custody services for mortgages, unsecured consumer and auto collateral, and other types of assets. The Document Custodian is responsible for performing an independent verification of a defined set of document information while ensuring a secure and controlled safekeeping environment.
Department Responsibilities:
Research questions from Institutional customers regarding exceptions entered on the tracking system and respond back within established
service level agreements.
Run reports for Institutional customers as scheduled; review the reports to ensure data accuracy.
Pull and review files for on-site audits as required. Review those files for all needed documents prior to audit.
Serve as subject matter expert in the review of documents to enable review of multiple types as required by volumes within the area.
Complete more complex data matching of documents based on agency guidelines or custodial agreements for non-agency documents.
Update the tracking system with document type and exceptions found or addressed. Upload data to the tracking system so that the review
can be completed using the system.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk
Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised
by external regulators as applicable.
Complete other related duties as assigned
HOW YOU CAN GROW YOUR CAREER:
In Document Custody, you’ll have the opportunity to cross-train through a number of departments and learn about the life of the loan including intake, review, storage, and release. You’ll gain exposure to management skills and tasks, project leadership, analytical skills and leadership competencies. Roles may lead to a business analyst, group lead, or a supervisor.
Primary Program Responsibilities:
- Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP.
- Core Training - Participate in ten weeks of training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.
- Group Projects - Participate in two group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions.
- On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment. Job specific training teaches departmental policies, procedures, systems, and products. Upon completion of MDP, all incumbents attain basic skills necessary to become entry-level professionals and/or managers in their assigned department.
- Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and re
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