Maintenance - Lead Hand

Who We Are:
Based in Stratford, Ontario, the Stratford Festival is one of the world’s foremost repertory theatre companies. It operates year-round, presenting a season of about a dozen plays each year between the months of April and November, a rich stream of digital content and hundreds of events designed to deepen understanding of the plays. For every person a theatregoer sees on our stages, we have seven people working behind the scenes, some of the world’s most dedicated and experienced arts workers.
The Stratford Festival is committed to ongoing work to support equity, inclusion, anti-racism and anti-oppression in all areas of our work. These areas include play selection, casting, marketing and public relations efforts, education programs, production, design, recruitment of staff and volunteers, and the composition of the Board of Directors.
Why You Should Apply:
• Creative work environment
• Paid operational shutdown in December, with flexibility of days being used at alternative times during the year
• Group Insurance Benefits
• Employer matched RRSP
• Employee Assistance Program to encourage work-life balance and strong mental health
• Complimentary & discounted ticket offers and events
• Employee discounts on merchandise and event space
• Being a part of the magic of live theatre!


This position reports to the Head of Maintenance and is part of the Facilities team.
Position Schedule: Afternoons – Tuesday to Saturday
Responsibilities:
• Assist in the assignment and coordination of the daily work activities of the Maintenance staff working on the assigned shift, in accordance with the guidelines established by the Head of Maintenance.
• Working at heights to complete tasks noted above both interior and exterior which may include elevated work platforms, ladders over 6 feet, and lifts.
• Prepare floors using appropriate equipment.
• Deliver packages, boxes, supplies, etc. to appropriate departments or storage areas. This may include the use of manual or power equipment for material handling.
• Moving of office furniture or heavier equipment, inventory, furniture etc.
• Removal of snow/ice from exterior entry and exits using a shovel. Use sand and de-ice product as necessary.
• To assist and provide training, methods and guidance to M-1 and M-2 staff towards their duties
• Reassign work tasks or locations as needed to respond to changing operational needs on shift.
• Ensure that work completed is in accordance with Festival health & safety and operational standards.
• Coordinate and assist room set ups and moves on the assigned shift.
• Cover Head of Maintenance position when absent.
• To communicate regularly with Head of Maintenance on the upcoming workload, events and planning, and report back on.
Qualifications:
• Ability to perform the physical requirements of the job (regular light to moderate lifting and carrying, plus heavy lifting (up to 50lbs)
• EWP and working at heights training
• Pallet training
• Ability to operate equipment and use proper tools within the category of duties
• Comfort in working at heights
• Supervisory training (as provided by Stratford Festival) or equivalent experience
• Must be available to work a varied schedule either Wednesday-Sunday (days) and Tuesday-Saturday (afternoons)
Behavioural Competencies:
• Teamwork: readily work with others towards a shared goal, actively support teammates and recognize everyone’s contributions
• Diplomacy: show discretion and tact in dealing with a variety of stakeholders.
• Leadership: successfully guide others to maximize their capabilities to achieve a collective goal; help them to succeed and thrive
• Initiative: proactively execute tasks and resolve issues with minimal guidance
• Adaptability / Agility: seamlessly adjust to changes in environment or situation; readily learn alternative approaches and methods
This full time unionized position is located in Stratford, Ontario and will begin as soon as possible.
Job Type: Full Time
Current Hourly Rate: $30.53
The posting closes on July 2, 2025.


Shared Values:
• Inclusion: contribute to an environment where everyone is welcome, valued and respected; consistently demonstrate an open-mindedness and intellectual curiosity that promote and celebrate the diversity of perspectives.
• Innovation: put experience and knowledge into creative problem-solving and the continuous improvement of the organization.
• Rigor: show integrity in behaviour, attention to detail in work and commitment to excellence and professional evolution
• Caring: be empathetic, understanding and attentive to others
• Connection: establish and maintain trusting relationships that are re