Com'l Loan Admin Mgr II

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

91,000 - 136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Commercial Loan Administration Manager II oversees the TD as Agent syndicated loan servicing team, ensuring the operational excellence, risk management discipline, and customer experience required to administer complex syndicated credit facilities. This role manages end‑to‑end Agency servicing activities in accordance with Bank policies, procedures, legal and regulatory requirements, and established service level agreements (SLAs).

The position provides leadership, strategic direction, and subject‑matter expertise across syndicated loan servicing, while driving continuous process improvement and maintaining strong controls across all facets of the syndicated lending lifecycle.

Depth & Scope:

• Manages administrative and operational support for a unit in the Commercial Loan department
• Leads projects to develop, implement, maintain and improve procedures for the department
• Responsible for integrating documentation and lending procedures when new banks are acquired
• Serves as subject matter expert for the department
• Establishes goals and objectives for staff
• Serves as mentor for supervisors
• Responsible for optimizing technology utilization within the Commercial Loan Departments
• Leads projects to develop, implement, maintain and improve procedures in the Commercial Lending area
• Develops new procedures when a need is perceived
• Provides more strategic guidance on executing plans for department
• Demonstrates functional and technical expertise required to perform core aspects of the job (includes systems, regulations, laws and accepted industry practices)
• Manages department budget needs, including expense & capital projects
• Responsible for integrating documentation and lending procedures when new banks are acquired
• Represents the Commercial Loan Services department on various task forces and committees
• Recommends training needs within the commercial lending and loan administration group with particular emphasis on policies, procedures, compliance and documentation; Coordinates training with the Training Department
• Assists staff with more complex aspects of loan administration as necessary
• Ensures effective communications and information sharing with Team, internal and external Customers, contacts and vendors; seeks ways to improve effectiveness of communications and implements changes
• Establishes goals and objectives for staff and plays a key role in shaping and influencing initiatives to meet and exceed requirements
• Exercises authority of the operations division concerning personnel actions including staffing, performance appraisals, promotions, salary recommendations and terminations
• Responsible for staff development and ensuring team preparedness; Encourages, engages and provides feedback in a timely manner

Preferred Experience & Qualifications:

• Experience managing teams in commercial lending operations, syndicated loan servicing, or Agency administration.
• Strong working knowledge of syndicated loan structures, Agency responsibilities, documentation, and participant bank interactions.
• Hands-on experience with settlement processes, lender allocations, interest/fee calculations, and operational workflows for complex commercial credit facilities.
• Ability to interpret and operationalize credit agreements, servicing standards (LSTA/LMA), and regulatory requirements.
• Demonstrated success in continuous process improvement, workflow optimization, and issue resolution.
• Proven ability to deliver superior customer service across internal and external stakeholders.

Education & Experience:

• 4 year degree or equivalent experience
• 10+ years related experience require