Senior / Product Manager, Data Analytics (SC)

<p>GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT &amp; SS), GovTech develops the Singapore Government’s capabilities in Data Science &amp; Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.</p> <p>At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.<br><br>Learn more about GovTech at tech.gov.sg.<br><br>A product manager to manage an analytics and AI system for Singapore Customs.</p> <p><strong>Job Summary</strong><br>As a Product Manager at GovTech, you will play a pivotal role in transforming government services through data-driven insights. You will bridge the gap between business needs and technical solutions, leveraging data analytics to identify opportunities for improvement, optimize processes, and enhance decision-making across various government initiatives.</p> <h3>Job Responsibilities</h3> <ul> <li>Collaborate with various government agencies and stakeholders to understand their business processes, challenges, and data requirements.</li> <li>Translate complex business problems into clear, actionable data analytics requirements and user stories.</li> <li>Perform in-depth data analysis using various analytical tools and techniques to identify trends, patterns, and insights from large datasets.</li> <li>Develop and implement data visualization dashboards and reports to communicate key findings and recommendations to both technical and non-technical audiences.</li> <li>Evaluate the effectiveness of digital services and initiatives using data-driven metrics and provide recommendations for optimization.</li> <li>Work closely with data engineers, data scientists, and developers to ensure the successful implementation of data solutions.</li> <li>Conduct stakeholder interviews, workshops, and user acceptance testing (UAT) to validate solutions and ensure they meet business needs.</li> <li>Stay abreast of industry best practices in data analytics, business intelligence, and digital government.</li> <li>Contribute to the continuous improvement of GovTech's data analytics capabilities and frameworks.</li> </ul> <h3>Job Qualifications</h3> <ul> <li>Bachelor's degree in Information Systems, Computer Science, Business Analytics, Statistics, Economics, or a related quantitative field.</li> <li>Minimum of 3 years of experience as a Product Manager, with a strong focus on data analytics projects.</li> <li>Proficiency in data manipulation and analysis