Facilities Operations Manager

Job Description

At UL Research Institutes and UL Standards & Engagement, we know why we come to work.

We have an exciting opportunity for a Facilities Operations Manager at UL Research Institutes and UL Standards & Engagement, based in our Webster, Texas, office. The Facilities Operations Manager provides general operations support and logistics strategy for the UL Research Institutes, (ULRI) Electrochemical Safety Research Institute (ESRI) Webster facility, maintaining a world-class facility in which our team can perform groundbreaking safety science. The Facilities Operations Manager supports internal facilities requests, ensures appropriate vendor support for space and planning activities, maintains facility mechanical systems, and engages with the landlord on site-related items.  Duties include managing and tracking projects, commissioning and maintaining equipment, and ensuring safety standards are maintained in accordance with the organization’s HSE programs to ensure ULRI–ESRI Webster and ESRI Houston operate smoothly.  

UL Research Institutes and UL Standards & Engagement

At UL Research Institutes (ULRI) and UL Standards & Engagement (ULSE), we expand the boundaries of safety science to create a more secure and sustainable world. For more than a century, we have studied the unintended consequences of innovation, designed solutions to mitigate risk, created new safety standards and shared our findings with academia, scientists, manufacturers, and policymakers across industries. We identify critical safety and sustainability issues, asking the tough questions because we believe a safer world begins with knowledge.

What you’ll learn and achieve:

As the Facilities Operations Manager, you will play a key role in the rapid growth of UL as you:

• Support the delivery and execution of functions related to on-site office and lab maintenance and logistics. This includes HVAC, water, vacuum, air filtration, specialty chemical, and chemical safety monitoring systems.

• Coordinate and develop internal and vendor relationships by handling inquiries, opening new projects, and supporting smooth communication between vendors and ULRI ESRI.

• Gather information, identify resources to support the work, and track commitments and completion timelines.

• Organize office operations and procedures, coordinate logistics, and guide the process for facilities operations.

• May schedule and plan meetings, maintain calendars, and secure arrangements.

• Work in partnership with building management to orchestrate on-site deliveries and logistics.

• Prioritize organizational needs, identify any special requirements, and gather the necessary information.   

• Organize vendor information and maintain it in the vendor database using the Customer Relationship Management (CRM) system.

• Implement the site-level requirements of the enterprise-wide business continuity plan to mitigate operational risks.

• Provide support for non-technical customer requests, including questions/issues such as service requests and general ULRI ESRI information.

• Maintain the office condition and environment to a high standard to ensure safety and efficiency.  

• Assist HSE in key compliance areas: hazardous waste, facility-related OSHA requirements, and emergency preparedness. Serve as the primary point of contact with HSE for health and safety needs, questions, and support.

• Perform other duties as directed.

What you’ll experience working at UL Research Institutes and UL Standards & Engagement: For the organizations across the UL enterprise, corporate and social responsibility isn’t new. We have pursued our mission of working for a safer, more secure, and sustainable world for nearly 130 years, embedding conscientious stewardship into everything we do.

• People: Our people make us special. You’ll work with a diverse team of experts respected for their independence and transparency and build a network, because our approach is collaborative. We collaborate across disciplines, organizations, and geographies to build the global scientific response that today’s global challenges require.

• Interesting work: Every day is different for us here. We see what’s on the horizon and use our expertise to build the foundations of a safer future. You’ll have the opportunity to push the boundaries of human understanding as part of a team working to advance the public good.

• Grow and achieve: We learn, work, and grow together through targeted development, reward, and recognition programs.

• Values. Four core values guide our work: collabo