Food & Beverage Assistant Manager

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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

The Food & Beverage Assistant Manager will work under the supervision of the Food & Beverage Manager. This position is responsible for a continuation of the Meow Wolf experience that transports guests through a rotating menu of experiential food and drink offerings. This position will work day or night shifts and encompasses the responsibilities of a Barista, Bartender, Cook, and Food Server. These F&B team members prepare a variety of beverages, meal options, interact with guests, and assess guest needs and preferences to make menu recommendations. We encourage Bartenders to elevate the narrative within our story world by executing their job duties with a performative and creative flair.

How you will do it: 

• Perform all job positions needed to operate a Food and Beverage location from food prep, drink prep, bussing, serving, cash register, etc. 

• Deliver a memorable guest experience through exceptional customer service 

• Perform job responsibilities with a creative flair that elevates the exhibition narrative 

• Assist in the hiring and training of staff to provide a memorable and uniquely Meow Wolf level of service to guests 

• Enforce proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance 

• Manage labor, productivity, quality control, and safety measures as established and set for site 

• Carry out supervisory responsibilities in accordance with company policies and applicable laws 

• Assist in planning and supporting promotional and special events in the venue, lounge, art gallery, corporate events, etc. 

• Maintain all vendor and community relationships 

• Assist in leading, developing, and managing a F&B team that encourages high Guest Service with talent growth and development 

• Actively listen to and resolve complaints 

• Work with the Scheduling Manager to ensure schedules are efficient and effective

• Set and maintain high standards of organization and cleanliness throughout the food and beverage locations including safe food handling 

• Respond to injuries and emergencies appropriately 

• Restock and replenish F&B inventory and supplies 

• Work with the F&B Manager on inventory management and purchasing 

• Remain knowledgeable on menu offerings and make recommendations based on guest preferences 

• Collaborate with other team members to create and maintain a pleasant environment for guests

• Ensure staff is in compliance with all food and beverage regulations   

To be successful in this role: