Staff Product Manager

As a Staff Product Manager, PLG Expense at Navan you will be responsible for leading the PLG motion for the Expense Product. You will lead the product by working with a large cross-functional team that includes design, engineering, marketing, legal, and finance. This role reports directly to the Director, Product (for Growth).   What You’ll Do:

PLG Strategy Development:

• Lead the development and implementation of the Product-Led Growth strategy, ensuring alignment with overall business objectives.
• Identify key metrics and KPIs to measure the success of PLG initiatives.

User-Centric Product Development:

• Collaborate with the product development team to create user-centric products that drive engagement and adoption.
• Conduct user research to understand customer needs and incorporate feedback into the product development process.

Onboarding and Activation:

• Develop and optimize onboarding processes to ensure seamless user activation and value realization.
• Implement strategies to enhance user education and product understanding.

User Lifecycle Management:

• Design and implement strategies to maximize user retention, upsell, and cross-sell opportunities.
• Analyze user behavior data to identify trends and opportunities for improvement.

Cross-Functional Collaboration:

• Work closely with marketing, sales, and customer success teams to align PLG initiatives with broader business objectives.
• Collaborate with UX/UI designers, engineers, and other stakeholders to deliver high-quality products.

Experimentation and Iteration:

• Implement a culture of experimentation to continually optimize and iterate on PLG strategies.
• A/B test product features and user flows to identify and implement improvements.

What We’re Looking For:

• Proven experience as a Product Manager with a focus on Product-Led Growth
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• A deep understanding of user behavior, customer segmentation, and user personas.
• Leading cross-functional teams, navigating matrix organizational structure with an ability to deliver results.
• Ability to create a business plan from the ground up and executive on a strategy that drives not only growth, but revenue.
• Extremely strong communication skills and executive presence, both with internal and external stakeholders.
• We are looking for an individual who possesses a strong bias for action and is driven by a proactive approach to problem-solving.

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

Pay Range$153,750—$270,000 USD