MARKETING SPECIALIST- INTERNSHIP

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

JOB OVERVIEW:

Assists with the planning, organizing, and execution of promotional activities and advertisements, both internally and externally, to attract & retain guest loyalty.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. 
• Assist in the development and maintenance of player tracking information in the casino management system. 
• Coordinate marketing support services to include advertising, public relations, and internal departments. 
• Coordinates, organizes, and executes approved property promotions.  
• Monitors calendar for promotions at the property following the strategy of the promotions department.  
• Communicates current and upcoming promotional efforts for the guests, team members, and regulatory agencies. 
• Monitors and responds to online reviews/reputation management for the property within established guidelines.  
• Coordinate and track, as needed, groups responding to special and VIP party events. Dress in appropriate uniform/attire based upon event/venue, occasionally a costume may be used. 
• Develops good working relationships and maintains effective communication with other departments to secure and maintain their cooperation for assistance with promotions and events.
• Other duties as assigned.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  A combination of experience or training will be considered.

   

EDUCATIONAL REQUIREMENTS:

• High School Diploma or Equivalency. Marketing knowledge and/or prior Guest Service experience preferred.

 LANGUAGE SKILLS:

• Fluent English language skills, both verbal and in writing

MATHEMATICAL SKILLS:

• Basic math skills, ability to add, subtract, multiply and divide.

 OTHER SKILLS AND ABILITIES:

• Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.

 PHYSICAL DEMANDS:

• Performance of work provides intermittent sitting, standing and walking.
• 50% Office environment & 50% Casino environment.
• Bending and lifting up to 30 pounds.

 PERFORMANCE MEASUREMENTS:

• Provide high quality work that includes accurate data results related to guest data, promotional details, reports, and advertising materials.
• Complete assigned tasks in a timely manner and in accordance with state, federal, and/or company mandates.
• Demonstrate a positive work ethic by taking the initiative to assist and support the current staff with day-to-day responsibilities.
• Communicate effectively and efficiently with fellow team members. Provide exceptional service to vendors, guests, and team members alike.
• Adherence to assigned work schedule.

 PROGRAM DURATION:

• This program is intended to provide the student with approximately 12 weeks of marketing related experience.
• The actual duration of the program may differ for various reasons. A few examples include the follow:
  • Needs of the Company change
  • The performance of the student falls below expectations
  • A mutual agreement takes place (in writing) between the student, the CO-OP instructor, and the e