Client Delivery Knowledge & Product Support Intern - Remote
VeleraAbout the role
Join the People Helping People
Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.
The Opportunity
The Intern - Client Service Delivery Knowledge and Product Support can expect to learn implementation of Velera’s digital fintech products, each designed with business and consumer market interest. Our implementation process set-up and configuration of fintech products Velera set-up systems such Services Management, PCF, and Security Admin Access; as well as configuration tools Admin Connect and m-Console used to deliver artwork and logos to mobile devices. Our fintech products, as examples include: Digital Wallets, Digital Card Management, DX Mobile (DXM), Digital Xperience Online (DXO) Alerts and Controls .
Day in the Life
Assist the project manager in the implementation and delivery of fintech products to our financial institutions.
Become a subject matter expert in the set-up of our DX Mobile and Alerts/Controls product by learning our Velera set-up systems such Services Management, PCF, and Security Admin Access; as well as configuration tools Admin Connect and m-Console used to deliver artwork and logos to mobile devices.
Push financial institutions’ apps to the Google and Apples stores for approval and availability for cardholders to download to mobile device for usage.
Collaborate with team members to develop, enhance, our current digital implementation procedures; and management level Service Now reporting processes.
Our Program
When selecting a company for your career are you someone that values bettering communities and the people that live in those communities?
Are you looking for an organization that is leading in its industry and continues to grow and innovate based on client needs and industry trends? Does the idea of outstanding team culture and a career that fits your life and goals exciting?
Velera’s Summer Internship Program provides you – a student enrolled in an accredited university - with the chance to develop and hone your skills in business.
We offer the opportunity to build for your future by learning firsthand the Financial and more specifically Credit Union industry through professional inter-organizational experience, coupled with focused learning opportunities in your chosen career path or developmental interest. You’ll also gain insight into our rich history, our unique culture, and our committed social conscience.
Over the course of this 11-week program, June 1 – August 14, 2026, it is VELERA's goal to provide our interns not only with a real job experience that better prepares future graduates for their chosen profession, but to provide them the knowledge and experience vital to navigate a business environment.
In our program, interns will engage with a group of their peers in acquiring a knowledge foundation in Credit Unions, the financial industry, Six Sigma, preparing for a job search, presentation skills, and more. You will also be given opportunities to network directly with industry leaders at Velera.
Velera Intern Program Entry Qualifications
Enrolled in an accredited undergraduate degree program – upperclassmen and graduate students preferred.
Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely.
Strong, organizational, and detail skills, with the ability to consistently perform as business requests.
Strong critical thinking, problem-solving, and cross-functional collaboration skills.
Ability to adjust easily when directions and priorities change on short notice.
Proficiency in MS Office Suite® with a heavy emphasis on Excel.
Proficiency in software that applies to your major and function-specific internship.
Passion for learning the Credit Union Industry.
Believe in Velera’s culture and values. Ideal candidates have passion for their community as well as a commitment to diversity, equity, and inclusion.
About Velera
At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract
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