Seasonal Catering Coordinator
Dinosaur Bar-B-QueAbout the role
Dinosaur Bar-B-Que began in 1983 as a mobile concession unit serving great Bar-B-Que throughout the Northeast. In 1988, the company opened its first restaurant in Syracuse and has continued to grow to six locations serving delicious Bar-B-Que throughout New York State. Join our dynamic team for an exciting seasonal opportunity in catering, where you'll contribute to creating memorable culinary experiences and events!
At Dinosaur Bar-B-Que, fresh, homemade and high quality aren’t just catchwords; they’re our foundation. From our hickory-smoked Bar-B-Que and homemade salads and sides to our sauces and dry rubs, our commitment to quality is unyielding. Dinosaur Bar-B-Que has gained a reputation far and wide for serving some of the best BBQ in the country in a vibrant and lively setting.
Why work for us:
- Competitive pay at $19.00 to $20.00 per hour
- Employee purchase and meal program
- Eligibility to participate in our Employee Assistance Program (EAP)
- Sick time, earned on an accrual basis
- Work/Life Balance
- Fast-Paced work environment
- Fun and engaging work place
- Chance to be part of a great and rewarding team
Essential Duties and Responsibilities:
- Answers questions and has ability to make recommendations about our food, beverages, features, and catering services;
- Clearly understands correct procedures in serving Guests with allergens;
- Ability to take catering food and beverage orders from Guests, repeating order for Guest confirmation, and correctly entering orders in our point-of-sale system following established ringing guidelines;
- Understands online ordering procedures, and checks all tickets to ensure the guest receives the correct food;
- Performs a confirmation call for all orders/deliveries, and verifies the accuracy of the guest check;
- Follows all guidelines and procedures to confirm accurate catering execution;
- Adheres to all tendering guidelines: writing included gratuity on credit card slip, receipt on site procedures, closing the check and following established cash handling procedures;
- Completes Mileage logs as necessary, and turns into the Manager weekly
- Assists other Team members in meeting Guest needs, providing cooperative service and following safety standards;
- Attends and works onsite and offsite events as needed;
- Performs all duties and responsibilities according to the Company’s written Employment Guidelines, including Performance Expectations and Dress/Style/Grooming Guidelines;
- Keeps immediate supervisor promptly and fully informed of all Guest service issues. Takes prompt corrective action as appropriate;
- Treats all Guests, Team Members, and Managers with the greatest degree of respect and courtesy. Maintains a friendly and cooperative attitude while at work. Portrays a favorable image of Dinosaur Bar-B-Que at all times; and
- Performs related tasks as assigned by Restaurant Management.
Requirements:
- 6 mos. to 2 years related experience required.
- Valid Driver’s License and good driving record.
- Must be able to speak and follow written and verbal communications, along with the ability to effectively communicate with internal and external customers.
Preferred:
- High school diploma.
Knowledge/Skills/ Abilities
- Ability to communicate clearly and concisely with Team Members and Managers and understand the predominant language(s) of our Guests;
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system;
- Must have a working knowledge of dining room and service procedures and functions; and
- Ability to manage his or her own work flow and resolve questions and problems with supervisor.
NOTE: Dinosaur Bar-B-Que® reserves the right to revise or change the position plan as the need arises. This position plan is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Dinosaur Bar-B-Que® is an Equal Opportunity Employer.
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