Associate Director, Learning Solutions & Systems

At Cogstate, we’re advancing the science of brain health - making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life.

Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials.

Our global team of experts - spanning psychology, data science, operations, and technology - works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving. 

At Cogstate, we’re not just imagining the future of brain health - we’re building it.

That’s why we’re seeking a Associate Director, Learning Solutions & Systems  accountable for leading the strategy, development, and implementation of innovative learning programs and technologies that support our clinical trial training services. This role blends expertise in instructional design, learning management systems, and emerging technologies with an understanding of the clinical trials market and environment. This role will work cross-functionally with internal teams and external clients to ensure the development and delivery of differentiated high-quality, scalable, and effective learning solutions across global trials.

Key Responsibilities

• Drive the learning services roadmap, including instructional design standards, learning technology enhancements and adoption, and process optimization.
• Partner with science and other cross-functional teams to oversee the design and development of eLearning, blended learning, and instructor-led training programs for clinical raters and site personnel.
• Provide thought leadership in adult learning, virtual training, and learning analytics within the context of clinical trial training.
• Work collaboratively with internal stakeholders in the management and delivery of complex company initiatives that support phase I-IV clinical trials.
• Actively engage in discussions and planning sessions sharing new and better ways of delivering best in class learning technology and learning solutions methodologies.
• Ensure alignment to company process/SOPs and industry regulations when implementing new learning systems and projects.
• Identify opportunities and lead system implementation initiatives that will create delivery efficiencies and create valuable product offerings. 
• Ensure learning system, documentation, and processes align to applicable regulations and regulatory requirements
• Act as learning SME for audits and investigations
• Manage the learning technology ecosystem, including LMS platforms and virtual training tools.
• Evaluate and implement emerging learning technologies (e.g., AI-driven assessments, adaptive learning, etc.) to enhance rater training delivery and outcomes.
• Support new and ongoing system integrations (i.e., eCOA partnerships, data lake, Learning Management Systems, Client Relationship Management, Applicant Tracking System).
• Support initiatives across services that will enhance learning related offerings such as automated micro learning deployments, interactive AI trainings, and system connections promoting streamlined training for internal/external stakeholders
• Stay updated on industry trends and best practices for learning and technology offerings related to rater training and data visualization. 
• Identify opportunities and lead system implementation initiatives that will create more engaging content and reduce study timelines/costs. 
• Lead and develop a team of instructional designers, LMS administrators, and training coordinators.
• Oversee timelines, budgets, and deliverables for the development of training assets and systems
• Deliver and provide feedback in constructive and supportive manner.
• Communicate effectively and timely across stakeholders.
• Effectively collaborate and embed across services teams to understand pain points and suggest improvements.
• Support the hiring process for positions related to Learning Solutions and Systems activities.
• Negotiate and act as a main POC to Learning Solutions and Systems related vendor platforms.
• Mentor and grow learning and technology skillsets for department staff so they may successfully support deliverables independently and with confidence.

Requirements

• Bachel