Senior Administrative Assistant, Brand, Marketing and Communications

Job Description:

Job Title: Senior Administrative Assistant, Brand, Marketing and Communications

Reports to: Chief Communications & Marketing Officer

FLSA Classification: Non-Exempt

Location: Bentonville, Arkansas (On-site)

Date Reviewed: 7/22/2026

About Crystal Bridges & The Momentary

Crystal Bridges is a museum of American art located in Bentonville, Arkansas. We explore the unfolding story of America by actively collecting, exhibiting, interpreting, and preserving outstanding works that illuminate the American heritage and artistic possibilities. Founded by Alice Walton in 2005, the museum opened in 2011 and is a public, non-profit charitable organization with free admission.

The Momentary is a contemporary art space that opened to the public on February 22, 2020, in downtown Bentonville, Arkansas. The Momentary is a venue for the music, art, and food of our time, and a catalyst for creativity and economic vitality. An extension to Crystal Bridges, the Momentary is a ‘living room’ where community gathers to be inspired, connected, and joyful. You belong here: make the most of this moment.

Position Summary

The Senior Administrative Assistant provides high-level executive support to the Chief Communications & Marketing Officer (CCMO) and serves as a key administrative and project coordination partner for the Brand, Marketing and Communications division. This role supports the day-to-day operations of the division by managing executive priorities, coordinating complex schedules, facilitating communications, organizing meetings and events, and supporting strategic initiatives that advance the museum's brand, marketing, and communications objectives.

The position provides comprehensive administrative and operational support by preparing executive correspondence and presentations, coordinating travel and meeting logistics, monitoring project activities, maintaining departmental records and documentation, assisting with divisional financial and administrative processes, and supporting the execution of departmental initiatives and special projects.

Success in this role requires exceptional organizational and time management skills, sound judgment, and the ability to anticipate needs while balancing multiple priorities in a fast-paced environment. The role requires professionalism, discretion, and strong interpersonal and communication skills to effectively support executive leadership, coordinate work across multiple stakeholders, and maintain the confidentiality of sensitive information. Success also requires a collaborative approach, attention to detail, and a commitment to providing high-quality administrative and operational support that enables the Brand, Marketing and Communications division to achieve its strategic objectives.

Essential Duties and Responsibilities

Executive and Administrative Support

• Manage and prioritize the Chief Communications & Marketing Officer’s complex calendar, ensuring timely confirmations, agenda preparation, and schedule alignment across internal and external partners.
• Coordinate meeting logistics, including room reservations, catering, technology needs, and preparation of materials.
• Draft, proofread, and prepare high-quality correspondence, presentations, reports, speaking notes, and briefing documents.
• Handle confidential information with professionalism and sound judgment.
• Manage travel arrangements, itineraries, confirmations, and related documentation.
• Prepare and process contracts, invoices, credit card reports, and administrative paperwork.
• Assist with budget tracking and monthly financial reporting in collaboration with department managers.
• Maintain organization-wide administrative templates, branded materials, and divisional communication tools.
• Assist in onboarding tasks for new team members, coordinating equipment, system access, and welcome materials.
• Manage digital and physical filing systems, ensuring organized, accessible, and up-to-date records.

Project Coordination and Communications

• Support strategic initiatives across the Brand, Marketing and Communications division by tracking project timelines, preparing status reports, coordinating cross functional collaboration, an