Associate Medical Director – Inpatient Informatics

The Associate Medical Director – Inpatient Informatics offers a unique opportunity for a practicing General Internal Medicine or Hospital Medicine physician with Epic expertise to shape inpatient and emergency department informatics in a leading academic health system. This role guides clinical standards, optimizes EHR workflows, and improves provider efficiency, quality, throughput, and revenue integrity.

Position Summary

The Associate Medical Director (AMD) – Inpatient Informatics is a practicing inpatient physician and informatics leader responsible for operational execution, standardization, and adoption across health-system inpatient and emergency department workflows. Reporting to the Associate Chief Medical Information Officer (ACMIO) – Inpatient, Procedural & Perioperative Services, this role serves as the operational physician owner of inpatient and ED informatics.

The AMD is accountable for ensuring that documentation, orders, clinical decision support, admission status, and discharge workflows support safe patient care, clinician efficiency, regulatory compliance, and revenue integrity.

Analysts perform day-to-day configuration and build; this leader sets standards, validates designs, and drives operational alignment and provider adoption. The role includes 0.5 FTE protected Clinical Informatics time and 0.5 FTE active inpatient clinical practice.

The AMD has delegated authority within established governance frameworks to make operational informatics decisions aligned with ACMIO direction.

Key Responsibilities

Inpatient & ED Informatics Ownership

• Own day-to-day execution of inpatient and ED informatics initiatives aligned with OCMIO strategy.
• Serve as physician informatics owner for inpatient documentation workflows (ClinDoc), CPOE and order management, clinical decision support (CDS), ED → inpatient transitions (ASAP), discharge workflows, and admission status integrity.
• Lead standardization of inpatient workflows across campuses while accounting for operational realities.
• Act as first-line physician escalation point for inpatient and ED informatics issues impacting safety, throughput, clinician experience, or revenue performance.

Revenue Cycle & Documentation Integrity

• Serve as day-to-day physician informatics owner for inpatient workflows directly impacting hospital revenue cycle performance.
• Partner closely with HIM, CDI, Case Management, Revenue Cycle, and Utilization Management teams.
• Ensure workflows support accurate and timely documentation, appropriate diagnosis and procedure capture, admission status accuracy, complete and timely discharge documentation, and reduction of denials risk.
• Ensure clinical usability is maintained while aligning documentation with reimbursement and regulatory requirements.

Governance & Operational Execution

• Participate in inpatient informatics governance forums as delegated by the ACMIO – Inpatient.
• Prepare clinical prioritization recommendations and decision briefs for governance review.
• Support Medical Executive Committee (MEC) engagement as appropriate.

Optimization, Upgrades & Adoption

• Set optimization priorities in alignment with ACMIO direction.
• Oversee upgrade readiness, workflow testing, and post-implementation stabilization.
• Sponsor provider communication and targeted education in partnership with PEDAT and Training.
• Track adoption metrics and intervene where workflows are not meeting operational expectations.

Data, Quality & Throughput Alignment

• Define inpatient performance measures and request dashboards supporting LOS, throughput, ED boarding, sepsis and safety metrics, documentation timeliness, and provider efficiency indicators.
• Apply data to guide operational improvement and workflow redesign.

Collaboration & IT Partnership

• Partner with Epic Inpatient, ED (ASAP), Orders, and Procedural application teams.
• Provide physician oversight ensuring build reflects real-world inpatient workflows.
• Collaborate with IT Associate Directors, PMO, and reporting teams for prioritization, testing, go-lives, and optimization.

Clinical Practice Requirement

• Maintain an active 0.5 FTE inpatient clinical practice in General Internal Medicine or Hospital Medicine.
• Protect 0.5 FTE for informatics leadership responsibilities.

Qualifications

Required

• MD or DO, board-certified in General Internal Medicine or Hospital Medicine.
• Active Massachusetts medical license or eligibility.
• Active inpatient clinical practice.
• Demonstrated experience in inpatient informatics, EHR optimization, or clinical systems leadership.
• Strong understanding of inpatient documentation, interdisciplinary workflow