Transportation Associate - CDL Required

Buckner Retirement Services Community: Ventana by Buckner Location: Dallas, TX - Onsite  Address: 8301 N Central Expy, Dallas, TX 75225 Shift: Monday - Friday 8am to 4:30 pm. Some weekends and holidays required.  Job Schedule: Full-Time 

We are seeking a Transportation Associate to join our community who is committed to sharing our passion for serving residents and members in a Senior Living setting, providing excellent customer service and inspiring happiness through the transportation process Join our team and inspire happiness in the lives of others! 

What you'll do:

• Answers phone in a warm and friendly manner when a guest calls to retrieve a car. Collects all the necessary information from the guest or nursing staff to ensure an accurate and safe transportation process.
• Provides transportation for residents and members to doctor’s appointments and outings in Buckner owned and operated vehicles.
• Maintains accurate control of keys for parked cars.
• Handles all resident interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with Buckner Senior Living.
• Must be able to drive manual transmission vehicles.
• The ability to stand during an entire work shift.
• Performs vehicle safety checks prior to engaging in any trip.
• Observes all state and federal laws while operating vehicles.
• Immediately notifies supervisor of any issues related to vehicles, need for vehicle maintenance and any situation that could potentially cause a safety hazard.
• Communicates with residents, family members, coworkers, guests, and others in a friendly and congenial manner consistent with Buckner service standards.
• Assists other designated staff as needed to provide assistance to residents and/or support facility operations.
• Observes and immediately verbally reports resident symptoms, reactions and changes which you believe could adversely affect the safety of residents. Provides written reports to appropriate leadership, as required.
• Maintains compliance with all Buckner policies, procedures and requirements.  Maintains compliance with all federal and state laws. 
• Maintains compliance with all agency regulatory guidelines and requirements.
• Maintains resident confidentiality and immediately reports any HIPAA violations to supervisor.
• Works successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
• Attends and participates in staff meetings and training as required.
• Performs general office tasks as required.
• Performs other assignments and duties as requested.

 What you’ll bring:

• High School Diploma (or G.E.D.) required.
• Prior related experience working with and driving senior adults in a 12-15 passenger vehicle preferred.
• Requires a current Texas Driver License and the ability to drive manual and automatic transmissions. Active and clear Class B Commercial Driver’s License is required.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to work under a flexible and busy schedule.
• Requires knowledge and ability to maintain the vehicle in a safe, operational manner.
• Requires proficient ability to speak, read and write English; ability to read, write and understand business documents which are written in English. 
• Requires ability to effectively communicate verbally with people in a professional manner. Requires ability to make self clearly understood by others.
• Requires ability to understand and follow basic written and oral step-by-step and general instructions.
• Requires ability to use up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force continuously to