Vice President, Product Management - Technical, Consumer Marketing

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management - Technical, Consumer Marketing

Who is Mastercard?
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.

Overview:
The Priceless Platform team operates with a start-up mentality within the broader Consumer Marketing team and Mastercard. The goal of this team is to build out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for B2C (www.priceless.com), and a revenue-driving product solution for B2B2C (for Mastercard B2B customers who can leverage the Priceless Platform technology and content via API or co-branded microsite to engage their customers).

The Priceless Platform team is looking for a Vice President, Product Management to lead our product organization and drive the strategic vision, development, execution, and delivery of our platform. This role is responsible for aligning product strategy with business objectives and will lead a global team. They will define the roadmap, and feature prioritization based on business value, scale, and consumer and customer satisfaction, and deliver to this roadmap.

The ideal candidate is passionate about consumer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. They will have expertise in building and mentoring product management teams and developing new or evolving existing processes in the product lifecycle. They will be highly skilled at relationship building and successfully collaborate with sales, marketing, customer success, design, operations, and engineering. Translating global, multi-stakeholder needs into a unified roadmap that’s feasible based on team capacity.

Role:
Strategic Leadership
• Define and own the product vision, strategy, and roadmap aligned with business goals, scale, reliability, and customer and consumer satisfaction
• Partner with stakeholders to establish product priorities and resource allocation
• Lead cross-functional collaboration with engineering, design, sales, marketing, and customer success

Team Leadership & Development
• Closely review platform products and PM-Ts’ metrics, leveraging your technical and business expertise to identify risks and drive higher performance
• Demonstrate and differentiate performance bar across multiple levels
• Mentor and develop product managers and leaders at all levels
• Finetune and scale product management frameworks, processes, and best practices
• Foster a culture of innovation, customer-centricity, and data-driven decision making
• Set clear objectives, performance metrics, and accountability frameworks

Product Execution
• Oversee the entire product lifecycle from ideation through launch and optimization
• Champion customer discovery, user research, and market validation efforts
• Drive prioritization decisions based on business impact, customer needs, technical feasibility, and capacity
• Monitor product performance metrics and drive continuous improvement

Stakeholder Management
• Communicate product vision, strategy, and progress to stakeholders including leadership, sales, markets, and other partners
• Build strong relationships with key internal and external partners and customers partners to inform product direction

All About You:
• BA or equivalent education
• 10+ years previous experience
• Proven track record of building and scaling successful product organizations
• Deep experience shipping complex products from 0-to-1 and scaling mature products
• Experience working on globally available pla