Product Owner

Description

Who We Are: 

FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs. 

What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location.

If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family!

Recent Achievements Speak Louder Than Words:

• 2024 & 2025 - American Banker - #1 Top Performing Publicly Traded Bank with under $2b in assets
• Ranked #1 on American Banker’s Top 20 Publicly Traded Banks under $2 Billion in assets for 2024 (noted in Q2 & Q3 2025 reports).
• Ranked by S&P Global as a top 35 best performing U.S. community bank (under $3B in assets) based on 2024 results.
• Named among the OTCQX Best 50 Companies for 2024.

What You Should Expect While Working at FFB:

• Company ownership through our Employee Stock Ownership Program (ESOP)
• A friendly, close-Knit work culture that encourages growth 
• Opportunities to Participate in Community Networking Events 
• Benefits Package

o Medical/Dental/Vision

o Life Insurance

o Paid Vacation

o 401(k) Retirement Plan

o Training & Development

o Tuition Reimbursement

o Employee Assistance Program

o Internal Job Posting & Referral Program

Ideal Candidate: 

FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways: 

• Teamwork – We collaborate, hold each other accountable, and win together. 
• Relationship – We are trustworthy, transparent, and respectful. 
• Authentic – We are humble, vulnerable, and we speak up. 
• Commitment – We are owners...Be hungry, responsive, and have a sense of urgency.

About the Position: 

The Product Owner leads the delivery and continuous improvement of digital banking platforms and internal tools that support customer onboarding, servicing, and operational efficiency. This includes key commercial banking products such as Digital Account Opening (DAO), customer support tools, and contact center solutions. In this role, you’ll manage the product backlog, guide prioritization and roadmap planning, define requirements, configure workflows, and coordinate testing and release activities with internal teams and external vendors. It’s a hands-on  position where you’ll independently drive platform implementations and enhancements from planning through launch and ongoing optimization. Strong technical fluency with vendor-based platforms and integrations—such as APIs, workflows, and data flows is required.

 Essential Duties:

• Owns and manages the product backlog, including prioritization, refinement, and alignment to business goals and dependencies.
• Drives product roadmap planning and execution in partnership with Product Management and cross-functional stakeholders.
• Leads delivery from intake through production, release, including requirements definition, dependency management, testing, and launch readiness.
• Balances customer experience, regulatory requirements, technical constraints, and operational readiness in prioritization and delivery decisions.
• Leads implementation and enhancement of third-party platforms (e.g., digital account opening, servicing, and operational systems) from discovery through post-launch support.
• Experience leveraging UI/UX principles to guide platform design, enhance usability, and deliver user-centered digital solutions.
• Works with engineering and technical partners to define requirements that account for security, scalability, reliability, and operational readiness.
• Leads delivery of platform enhancements and integrations, including APIs, data flows, and workflow automation across internal