Principal Engineer, Product Software

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Principal Engineer, Product Software

Job Summary
Provides appropriate design solutions. Verifies stability, interoperability, portability, security, or scalability of architecture. Collaborates with cross-functional teams to provide scalable and secure solutions.

Responsibilities
Requirements Analysis

• Understands, reads, and reviews requirements

• Works with Business Analysts to understand business requirements

• Interacts with product management teams to understand product requirements and define product roadmaps

Software Architecture

• Participates in architectural review process

• Defines architecture, presents to the product management team, to ensure that the architecture is aligned with the product roadmap

Software Design

• Provides technical leadership to team for design of multiple products

• Evaluates and recommends adoption of open source

• Evaluates third party and off the shelf solutions to influence build vs. buy decisions

Development/Coding

• Participates in cross-technical technical integration and peer reviews

• Writes code based off of open source and third party packages

Testing

• Sets testing standards and recommends testing frameworks

DevOps

• Articulates a vision of on-prem and cloud infrastructure and drives its realization

• Provides executive team with updates aligning with the vision, charter and roadmap

• Participates in customer meetings to understand the Cloud and DevOps vision

• Brings in industry tools automation expertise and aligns Equinix practices accordingly

• Develops innovative solutions, processes and best practices by leading internal technical teams

Software Reliability & Support Engineering

• Manages internal/external customer relationships and communication, working with all the Product Stakeholders

• Participates in customer calls to understand issues and provide solutions

• Defines and publishes the SLA metrics and the compliance reports

• Ensures and enables ITIL compliance

Customer/Stakeholder Engagement

• Serves as a technical liaison for customer advisories, co-innovations, and single point of contact for incidents

Technical Project Management

• Works with technical project managers and product management teams to define schedule on multiple projects

• Provides overall project status reporting

• Manages and influences cross-functional release cycle

R&D/Innovation

• Investigates, analyzes, and evaluates new technologies

• Influences senior management in setting the organization's technical objectives

• Keeps abreast of new developments to help define the necessary changes to practice

• Has a significant impact on future products, technologies and business strategy

Qualifications

• 10+ years experience

• Bachelor's in Computer Science or Computer Engineering

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, ge