Software Application Administration - Temporary Part Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

Who are you?

 

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At OVG, our people embrace these qualities, so if this sounds like you then please read on!

 

The Role: Software Application Administration Temporary Part-Time Role - Convention Center

 

Are you looking for an exciting temporary position? With our temporary Software Application Administration role, you will have gained broad experience in various aspects of venue operations, maintenance and application administration. This role will be instrumental in configuring, documenting, and deploying a facilities management application within the organization.  You can also expect to learn through real-world situations and cultivate your leadership, problem-solving, and communication skills.

 

 

Expected Experience Gained

Following successful completion of this temporary role, the candidate can expect to have gained the following skills:

• Identifying business needs for application deployment
• Building business requirements in a SaaS application
• Understanding user requirements
• Understanding reporting requirements
• Developing reports in a SaaS application
• Developing user training materials
• Conducting training and user support of application
• Essential project management skills

 

 

This role will pay an hourly rate of $18.00.

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

 

This position will remain open until February 14, 2025.

Responsibilities

Responsibilities

• Assist the Venue Operations team in overseeing proper system configuration to meet internal objectives, including data set-up.
• Assist in the adoption of the software application and implementation of best practices.
• Assist with user access management and ensuring accounts maintain proper controls.
• Assist in the development of monthly, quarterly, annual, and ad-hoc account reporting as directed. Reports include, but not limited to, work order activity, scheduled maintenance, service level compliance, and project reporting.
• Assist in new user training, advanced user training and new feature training as required.
• Assist in system and user process documentation; developing and maintaining account specific documentation as required.
• Ensure data quality standards are met and remediation as needed.
• Perform other duties as requested in support of the Finance and Software Application team.
• Gain an understanding of the key elements of venue management and operations on a large scale working with industry professionals.

Estimated time period of role:

• February 2025 through May 2025
• 20 hours per week (flexible time blocks from Mon-Fri)

Qualifications

Qualifications

• Undergraduate degree, preferably in an Application Development, Business Administration or Hospitality Management program
• Demonstrated process orientation and data driven skill sets
• Creative thinker and problem solver
• Excellent verbal, written, and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs
• Ability to plan and manage work priorities appropriately

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legall