RN Clinical Coordinator Hospital at Home-Northwestern Memorial Hospital

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The RN Clinical Coordinator Hospital at Home AMC reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Seeking flexible team members who will be an integral part of shaping and developing our innovative Hospital at Home program – coordinating and caring for our patients in their most comfortable environment. Our Clinical Coordinator opening is full-time 36 hours/week, 12-hour shifts, with weekend rotation and some field RN coverage included in the schedule. Northwestern Memorial Hospital campus, fleet vehicle provided for field coverage. 

This position is an experienced Registered Nurse, who, in addition to providing direct patient care, is accountable for facilitating an interdisciplinary approach to patient care, patient flow, staffing, resource utilization, and problem solving on a given shift.

Responsibilities:

• Facilitates unit operations on a shift basis according to policy, procedure, and regulatory requirements.
• Coordinates staffing assignments on a shift basis to achieve high quality and cost effective care.
• Directs patient care provided by staff nurses and support personnel for a specific shift.
• Champions new initiatives and helps in unit/departmental or hospital wide committees/task forces.
• Communicates directly with patients and significant others about nursing care.
• Implements appropriate action plans to provide safe, quality, and efficient care.
• Assures safety and security of patients, significant others, and staff.
• Provides direct patient care. Performs ongoing assessment of assigned patients and their significant others’ biopsychosocial and learning needs.
• Implements appropriate actions to respond to needs of patients and their significant others.
• Monitors and documents the patient’s response to therapeutic interventions and progress toward outcomes.
• Assures that quality improvement activities are completed for the assigned shift.
• Assesses and intervenes in critical situations involving patients, staff, and visitors and consults with manager or administrator for guidance as needed.
• Ensures that the environment is clean, attractive, safe and free from hazards for patients, staff and visitors in accordance with regulatory requirements.
• Analyzes patterns of daily activities and recommends operational/program changes as needed.
• Anticipates staffing needs for subsequent shifts and makes necessary arrangements for coverage.
• Facilitates effective interdepartmental communication of incidents with appropriate personnel (manager, administrator, medical staff, etc.). Identifies and communicates key issues and trends to managers and makes recommendations for improvement on an ongoing basis.
• Provides input to manager on budgetary issues, particularly staffing and cost containment strategies.
• Establishes relationships across departments to optimize patient care.
• Assesses and communicates staff development needs to manager.
• Orients staff to Clinical Coordinator and Charge role.
• Serves as a resource for staff.

Additional Functions:      

Triage

• Acts as the central contact person in coordinating high level patient placement and patient access for the Hospital at Home system.
• Supports the facilitation of admissions and discharges as needed by the team.
• Serves as key point person for team reporting and clinical operation troubleshooting.
• Anticipates/proactively responds to capacity demands, as necessary.

Case Management

• Patient identification and selection: Focuses on identifying patients who would benefit from case management services.
• Development of the care coordination plan: Develops a plan and prioritizes the patient’s needs, as well as determines the type of services and resources that are available to address the desired outcomes.

Discharge Planning

• Facilitates