Field Retail Training Specialist, Europe W/M

Company Description

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.

“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainability program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.

Salomon is headquartered in Annecy, France.

Job Description

As a Field Retail Training Specialist, Europe you will ensure that premium service is consistently delivered across all point‑of‑sale touchpoints. You will drive conversion, net sales, and customer loyalty by designing, improving, and delivering high‑impact training programs that elevate brand image and retail excellence. 

You will create and maintain training content, implement seasonal learning plans, and provide in‑store coaching to ensure strong execution of service and product expertise. You will act as a key partner to Retail, Wholesale, and cross‑functional teams to support store performance and employee development. 

You will also manage the global retail training community, coordinate major internal training events, and support new store openings through onboarding and operational readiness. 
 
The role can be based in London, Paris, or Annecy and requires traveling up to 70% of the time to our stores across Europe. 

Your main responsibilities 

Design and deliver impactful training programs 

• Create, update, and maintain training content in alignment with brand, product, and operational strategy.   
• Develop seasonal training materials for global retail teams across all store formats and wholesale partners.   
• Apply instructional design principles to ensure effective learning, engagement, and application in store.   
• Deliver in‑store training sessions during visits and participate in onboarding for new openings and new staff.   

Strengthen retail capability across regions 

• Contribute to leadership, management, and talent development training (face‑to‑face and digital). 
• Build and execute seasonal training plans for key Epicenter cities. 
• Analyze store KPIs and in‑store behaviors to adjust training and maximize impact on performance. 
• Coach store teams on customer experience, speech, attitude, and product expertise to support sales growth. 

Coordinate global retail training activities 

• Manage and animate the global training community. 
• Lead the organization of internal training events and deliver expert sessions. 
• Collaborate with internal stakeholders (Product, Brand, Learning & Development, Talent Acquisition, Retail Operations, District Managers) to ensure training is aligned with business needs. 

Ensure high‑quality execution and operational ownership 

• Oversee the validation of training‑related quotations and creation of Purchase Orders. 
• Manage training budgets within your scope and ensure cost discipline. 
• Work with external partners to produce high‑quality training materials. 

Qualifications

Essential skills & experience 

• You possess 3 to 5 years of relevant experience in retail training & development (field training, e‑learning, facilitation), ideally as a Store Manager. 
• You have strong presentation and facilitation skills, with the ability to engage diverse audiences. 
• You have experience applying instructional design methods and creating digital learning content. 
• You have strong analytical skills with the ability to interpret KPIs and store performance indicators. 
• You have the ability to manage multiple projects and meet seasonal deadlines in a fast‑paced environment. 
• You have strong computer skills and ability to quickly learn new content creation tools 
• You have an understanding of retai