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Service Sales Specialist (Experience with Decanters is a must)

GEA Group
Janesville, United Statesfull_timeVerifiedPosted 27 Oct 2025
💰 $110,000/yr($80,000/yr$110,000/yr)

About the role

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide.

This position will start January 2026

  • Start strong – Medical, dental, and vision coverage begins on your first day

  • Recharge and refresh – Enjoy 12 paid holidays, including a flexible

  • floating holiday, and 136 hours of PTO to relax or explore

  • Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

  • Keep learning – Take advantage of tuition reimbursement to further your education or skillset

  • Live well – Our wellness incentive program rewards healthy habits

  • Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

  • Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Join GEA as a Service Sales Specialist – Renewable Resources (Decanturs)
Location: North America | ✈ Travel: 50–70% | 🕒 Full-Time

Do you thrive at the intersection of technical expertise and customer engagement? Are you passionate about renewable resources, solving real-world problems, and building lasting partnerships? At GEA, we are shaping the future of sustainable technology—and we’re looking for a Service Sales Specialist to support our centrifuge solutions (separators and decanters) in the Renewable Resources market.

Technical Support & Sales Enablement

  • Be the go-to expert for Sales Engineers and customers on spare parts, conversion sets, and Sales Line Agreements (SLA)

  • Provide guidance on maintaining GEA centrifuges for reliable, trouble-free operation

  • Promote GEA’s genuine parts, repair services, and in-plant service offerings

Customer Engagement & Relationship Building

  • Serve as a trusted advisor to our customers, helping them operate safely and efficiently

  • Foster strong relationships to drive satisfaction, loyalty, and repeat business

Training & Development

  • Coordinate with GEA’s training team to provide targeted product and process education for customers and colleagues

Market Positioning & Growth

  • Strategically position our parts and service offerings to outperform the competition

  • Share customer feedback with internal teams to help enhance our product and service portfolio

Cross-Functional Collaboration

  • Represent GEA with a unified voice and support a “One Face to the Client” approach across departments

Your Profile / Qualifications

Experience & Industry Knowledge

  • 5+ years in technical sales, field service, or support—with centrifuges (separators and decanters)

  • MUST have experience with Decanters.

  • Familiar with key players and competitors in the Renewable Resources space

Technical Acumen

  • Strong understanding of state-of-the-art centrifuge operations and maintenance

  • Degree in Engineering, Food Science, or equivalent hands-on experience

People Skills

  • Open-minded, customer-oriented, and driven by problem-solving

  • Strong communicator and natural team player with the ability to influence and build trust

Willingness to Travel

  • Ready to be in the field 50–70% of the time, meeting customers and supporting their operations

At GEA, we don’t just offer jobs—we offer opportunities to thrive, grow, and make an impact.

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Company

GEA Group

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