FLEX Manager, Product Owner, Offers and Leisure Products

This is a temporary position.

If you’re looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology at Marriott International.

The Marriott Bonvoy Offers Platform (MBOP) is an intuitive platform for hotel associates to create offers and promotions that are intelligently served to our customers across owned digital channels based on their personal preferences and contextual relevance. Having demonstrated success with offers, the platform is expanding to encompass broader marketing content and needs a strong manager to help grow our customer facing leisure and destination web products.

This Manager will work closely with agile development teams to ensure products are built correctly and meet customer needs. They are responsible for maintaining and prioritizing the product backlog, ensuring the development team focuses on the most critical tasks drives the most value for the company. The person in this role will be comfortable leading and managing conversations across the broader organization, translating customer needs into actionable user stories and requirements.

A successful candidate will have a proven track record in analytical thinking, research, and delivering product business cases, demonstrating successful delivery in an enterprise setting. Additionally, an ideal candidate will understand the value of both quantitative and qualitative data, direct-to-consumer digital products, and content management systems. They should have a global growth mindset, a collaborative team spirit, and a passion for delivering amazing digital experiences that our customers love. They should be moderately technical, thrive in the creative process, be comfortable making difficult decisions based on data, and be willing to jump-in and support more tactical, hands-on work when needed.

CANDIDATE PROFILE

Education and Experience 
Required
•    A four-year degree from an accredited university in Business Administration, Computer Science, or a related major, or equivalent experience/certification.
•    4+ years of digital product experience or related professional area
•    3+ years of experience working with content management systems.
•    Digital product management experience within an Agile/Scrum team.
•    Proficiency in tools like JIRA, Trello, or similar tools for managing product backlogs and workflows.

Preferred
•    2+ years of experience with Adobe Experience Manager (AEM).
•    1+ years of experience with Adobe Analytics.
•    1+ years of experience with Adobe Target.
•    2+ years of experience in the travel, hospitality, or sales and marketing industries.
•    Familiarity with the technical aspects of digital product development, including UX/UI principles.
•    Demonstrated ability to deliver results under challenging conditions, especially when faced with complexity, ambiguity, and aggressive timelines.
•    Strong interpersonal skills, including being a team player who works well with counterparts from various functions/departments and can influence their work without direct reporting accountability.
•    Ability to articulate product vision, business objectives, and technical feasibility.
•    Engineering background or willingness to learn about data call flows, data layers, service caching, APIs, and databases.
•    Ability to define requirements and technical implementation processes.
•    Strong problem-solving skills with the ability to engage in the technical aspects of solutions.

CORE WORK ACTIVITIES

•    Manage intake requests, issue reporting workflows, and introduce process improvements.
•    Collaborate with design, engineering, and business teams to drive product initiatives and on-time delivery.
•    Partner with content authoring, UX, and SEO operations teams to ensure content strategy is operational at scale.  
•    Develop products that enhance user experiences and reduce friction.
•    Define product features and work with teams to deliver the product vision.
•    Create content and business cases to present concepts to management.
•    Use data analytics and market analysis to prioritize and optimize product features for roadmaps.
•    Manage and communicate feature prioritization, balancing user and business needs.
•    Track and analyze product performance metrics.
•    Coordinate backlog for defect resolution, troubleshoot daily issues, and escalate when necessary.
•    Validate, prioritize, verify solutions, and follow up on all defects.

MANAGEMENT COMPETENCIES 
Leadership
•    Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace. 
•    Communication – Conveys information and ideas to others in a convincing and engaging manner throug