Director of Global Security Operations Center

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are looking for an extraordinary Director, Global Security Operations Center, with a passion for protecting corporate assets, to include people, property and information. You will build a program to operate a Global Security Operations Center (GSOC) focused on protecting Palo Alto Networks and its people, property and assets around the world. Reporting to the Vice President of Global Places & Security, you will work closely with the IT, Places, Internal Communications, InfoSec, HR and Legal teams. We are seeking a colleague who enjoys working independently but collaboratively in a collegial team environment within a fast-paced and dynamic company.

Your Impact

• Creativity counts! Work with senior leadership – and ultimately every employee – to translate company culture, values, and strategies into practical application for safety and security - We don’t want static “standards”, but we do want to clearly articulate certain principles and guidelines, as well as a continuously-evolving collection of best practices
• Manage GSOC function to be the central hub of all things Safety and Security
• Maintain failover support in our Bangalore Regional Security Center
• Work closely with the SAS Ops team to prioritize program development and drive alignment across all Global Places and Security stakeholders
• Build world class Intelligence, Analytics and Operations functions under the GSOC umbrella
• Using excellent communication skills, develop policy and standards that provide a consistent bar for safety and security Globally
• Use data, metrics and qualitative feedback to make sound strategic decisions and show ROI
• Manage tools, vendors and stakeholders to provide a frictionless customer experience when engaging with the GSOC
• Act as the Global ‘face’ for incident management, build an internal brand and consistently raise the bar
• Represent Palo Alto Networks in certain external forums where our SAS program is a focus and leverage regular external interactions to keep Palo Alto Networks on the “leading-edge” of best practices in workplace safety and security
• Drive both cost and operational efficiency through the program as it scales, while also continuously innovating
• Be a champion for diversity and inclusion
• Other duties, projects, and initiatives as assigned

Qualifications

Your Experience

• Bachelor’s degree required or significant equivalent experience – with broad exposure to both security and safety related requirements, as well as strong business acumen skills or equivalent military experience required
• 7+ years relevant experience in corporate security environment
• Previous military or law enforcement is a big plus
• Must have recent experience running a successful GSOC program in a comparable environment
• Ability to build the GSOC program with growth and change in mind - Capable of leading the efforts to differentiate our offices from other companies, from the perspective of both customers and employees
• Excellent decision making skills and critical thinking
• Understand and advise the company as it relates to matters of compliance, efficiency and industry standards
• Comfortable enough to constantly adapt to the terrain and circumstances of a fast-paced environment
• Thorough understanding of relevant products and vendors
• Ability to set, manage, and deliver within a reasonable budg