Firmware Quality Engineer

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara's Quality Engineering (QE) team uses test engineering and data analysis skills to drive product quality so that our customers can realize the full benefits of our platform. In addition to testing the product, the QE team seeks to cultivate a quality culture that produces best-in-class product reliability, usability, and performance across all of our product development teams.

We're looking for an experienced firmware quality engineer for our Vehicle Gateway (VG) product, which forms the data foundation for our Telematics offering.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

In this role you will: 

• Act as Quality Engineering in a tight-knit Firmware Quality pod
• Partner with your QE Lead/Manager, Firmware Development and Product teams to define quality goals, expand test coverage, and ensure high-quality releases
• Create and maintain comprehensive and effective test suites
• Run systems-level manual and automated in-house acceptance tests and real-world driving tests to detect defects and regressions in our cloud application and devices
• Rapidly diagnose issues and perform root cause analysis with firmware, backend, and full-stack developers
• Implement tests in our automation framework to help us scale
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for this role:

• Bachelor's degree or higher in a technical field. Electrical or Computer Engineering preferred
• 1+ years of experience in a quality engineering function
• Strong technical understanding of embedded + distributed systems
• Working experience with automated test environments and manual test beds
• Proven abilities for effective low-level troubleshooting and root-cause analysis
• Strong communication skills, comfortable working with teams from diverse backgrounds

An ideal candidate also has:

• 1+ years of experience in embedded systems testing (Camera Safety products preferred)
• Proficiency with scripting and querying languages: Python, SQL 
• Experience working in high growth fast-paced organizations

Samsara’s Compensation Philoso