Senior Director, Benefits Administration and Communications

 

 

Job ID:  517205
 

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes. 

 

Job Summary

 

We are seeking a talented and experienced individual to join our team as a Sr. Director in the Benefits Department. This role will be responsible for leading and managing all aspects of the company’s benefits administration and communication. Additionally, this role will lead health and welfare compliance (ACA, COBRA, HIPAA Privacy and Security, election changes, etc.), and serve as a key liaison between the Benefits team and other internal functions, including payroll/HRIS, safety, internal communications, legal, etc.

 

This leader will report to the Vice President, Benefits and will oversee 1–3 direct reports and provide guidance, tools, and resources to HR and field partners. 

 

 

Job Location

 

This is a hybrid position located in the corporate office in Atlanta, GA 

 

Job Responsibilities

 

• Oversee benefits administration (eligibility, enrollment, compliance, vendor integrations, etc.) for the following plans: medical, dental, vision, spending accounts, healthcare savings account, life insurance, accidental death and dismemberment coverage, disability coverage, and the employee assistance programs
• Ensure audits and reviews are conducted of the service center, enrollment systems, billings & payments systems, and file transfers for accuracy, issue identification, etc. Monitor and measure performance guarantees.
• Ensure we meet and fulfill our reporting and ACA compliance requirements (e.g., hours tracking, communicating offer of affordable/minimum value coverage, filing Forms 1094-C and 1095-C, etc.). 
• Develop and implement a multi-channel benefits communication strategy and platform to inform, educate, and engage current and future employees about CRH Americas’ comprehensive and competitive benefits offerings.
• Develop communications campaigns for new hires, annual enrollment, acquisitions, retirement, leave of absence, etc.   
• Ensure benefit administration and communications are constantly updated and refreshed as benefits change, new benefits are implemented, and vendor technologies and functionality evolve.
• Collaborate with team members and venders to understand employee/member behaviors. Work to provide targeted communications and touchpoints that drive specific actions aimed to improve employee engagement, efficiency, compliance, and cost savings (when applicable). 
• Drive the development and delivery of tools, resources, and materials to ensure successful benefits delivery at the local level. This includes indirect oversight of 30+ employees, who work directly with their respective business units to manage benefits.  
• Oversee the integration between benefits and CRH’s payroll and HRIS systems.
• Serve as the HIPAA compliance officer.
• Develop budgets, forecast costs, and monitor financial performance.  
• Lead and develop a team of benefits professionals, defining roles and responsibilities and promoting career growth.
• Prepare and present regular reports, metrics, and analyses on campaign effectiveness and performance to senior management.
• Other duties as assigned.

 

Job Requirements

 

• Bachelor's Degree, or higher level of education.
• Demonstrated experience working with an outsourced benefits administrator.
• Demonstrated experience of successfully developing and delivering benefits communications.
• Experience with multistate worksites and an employee population of over 10k employees is desirable.
• Technical knowledge: In-depth knowledge of ACA, COBRA, ERISA, FMLA, HIPAA, IRS, and other applicable laws and governing agencies.  
• Communication skills: Excellent written and verbal communication skills, with the ability to simplify and explain complex concepts clearly to