Salesforce Analyst

Twin Health 

At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin™ , a dynamic representation of each individual’s unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions. 

Working here  

Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members. Our culture empowers each Twin to do what’s needed to create value for our customers and our company, and enjoy their experience at work. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built In's 2022 Best Places To Work Awards. In October 2021, Twin Health announced its Series C funding round of $155M, led by ICONIQ Growth, enabling us to scale services in the U.S. and globally, helping to solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with premier employers, such as Blackstone and Berkshire Hathaway. We are building the company you always wished you worked for. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!

Excited to join us and do your part in improving people’s health and happiness?

Opportunity

We are seeking a talented and experienced Sr. Salesforce Technical Analyst with a strong focus on integration to join our dynamic team. As a Sr. Salesforce Technical Analyst, you will play a crucial role in optimizing and maintaining our Salesforce platform while ensuring seamless integration with other systems and applications. This position requires a deep understanding of Salesforce administration, along with expertise in integration methodologies and tools.

Responsibilities

 Collaborate with cross-functional teams to develop comprehensive test plans based on business requirements and user stories.

• Create detailed and effective test cases that cover all aspects of Salesforce configurations, customizations, and integrations.
• Identify, document and track gaps in workflows by closely working with Developers.
• Work towards automating repetitive and critical test scenarios to improve efficiency and effectiveness.
• Ensure that acceptance criteria is clearly communicated and documented.
• Proactively identify gaps and opportunities for improvement in our processes and procedures.
• Provide support to users of the Salesforce system, ensuring that they can effectively utilize the platform to achieve their goals.
• Work to enhance and streamline business processes, especially lead conversion and account management. 

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field with at least 2 years of experience in Salesforce.com implementation.
• Should have knowledge of Salesforce Sales cloud - Lead to Opportunity business process.
• Experience and working knowledge of Agile/Scrum Methodology.
• Self motivated with a proven ability to work in a fast-paced, deadline oriented, evolving work environment.
• Experience with 3rd party managed packages is a plus.
• Proficiency of Salesforce Architecture includes Custom Objects, Standard Objects, Fields, Layouts, Record Types, Reports and Dashboards
• Strong attention to data quality and accuracy.
• Strong communication skills and experience collaborating across many different operating teams.
• Certified Salesforce Administrator
• This remote opportunity is available to US based persons. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits  

The compensation for this position is $85,000-$95,000 annually. 

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

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