Platform Professional Services Principal Consultant, Cloud (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike Services is seeking a Principal Platform Professional Services Consultant responsible for the planning, deployment, and operational support of the CrowdStrike Falcon Cloud Security platform and related applications. The Senior Platform Consultant role requires a wide range of technical skills such as knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code.

The Senior Platform Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization, and follow-on support for the CrowdStrike cloud modules & applications including Cloud Workload Protection (CWP), Cloud Security Posture Management (CSPM), Application Security Posture Management (ASPM), and SaaS Security Posture Management (SSPM). 

What You'll Do:

Deployment and Operations activities may include:

• Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules

• Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform

• Troubleshoot customer deployment issues across small to large enterprises

• Utilize and engineer native and 3rd party software deployment technologies

• Develop scripts and processes around Falcon sensor deployment

• Plan and report software deployment status

• Work closely and collaboratively with customer information technology teams

• Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and continuous improvement

• Conduct training sessions to promote the adoption of cloud platform best practices across the organization

• Leveraging CrowdStrike applications to support customers in vulnerability and asset management

• Assist customers with the integration of CrowdStrike into existing tools

• Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data

• Work closely and collaboratively with Platform Professional Services team to lead educational series for the Falcon Cloud Security and related applications

• Facilitate working relationship between product, engineering, and other cross-functional teams

• Examples of projects include:

  • Guiding customers that want to deploy (Falcon) agents to ECS Fargate or Google Cloud Run.

  • Guiding customers deploying Falcon Helm charts or Operators to Kubernetes clusters.

  • Helping customers to integrate Falcon (CSPM) with AWS accounts, GCP projects, or Azure tenants with Bash, Terraform or APIs

• Ability to travel up to 25% of the time

What You'll Need:

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5+ years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

• Cloud platform expertise and certifications for AWS, Azure, or GCP

• Extensive knowledge of at least one public cloud

• Extensive knowledge of cloud and container deployment technologies

• St