VP, Workplace Advisory

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The VP, Workplace Advisory role will play a crucial part in developing workplace strategy solutions and leading client-facing project engagements around the future of work, portfolio optimization, workplace planning and recommendations. In addition to a consulting, planning and technical background, the role requires strong presentation and organizational skills. 20-25% travel is required for this role.

What this job involves:

Sales & Subject Matter Expertise:

• Partner with our brokers and other salespeople for business development and client service delivery
• Contribute as a key member of client facing team to develop, implement, and manage Workplace Strategy programs
  • This will include benchmarking current spaces and comparing to industry peers or researching an organizations current workplace environment and identifying areas of potential improvements related to space usage, culture, or demographics. 
  • Lead programming efforts, employee surveys, test-fits, business interviews, utilization studies, mobility assessments, visioning sessions and focus groups. 
• Support achievement of our practice’s targeted annual revenue goals by participating in and leading key aspects of business development and consulting engagements with effective and profitable management of project teams and resources
• A significant focus on helping our sales teams win new business by contributing to pursuits, client presentations, and proposals
• Work with JLL Marketing and Research to create workplace collateral and thought leadership pieces organized by different industry types. 
• Contribute to growth and differentiation of the practice by assisting in the development of “best practice” consulting processes, approaches, tools and client deliverables
• Act as Subject Matter Expert (SME) by staying abreast of current issues and trends in business, corporate real estate, workplace strategies, occupancy planning, and organizational development and through active participation in relevant industry forums and professional associations

Relationship Management / Delivery:

• Maintain strong working relationships with internal customers (brokers, leadership, etc.) and key clients
• Serve as the project Engagement Manager for strategic projects
• Understand the real estate project life cycle and be able to gather and analyze data and develop insights to inform business decisions specific to existing and future client requirements
• Act as escalation point for delivery issues
• Manage consistent delivery of Workplace & Occupancy Planning and ensure high level of execution and client satisfaction

The Candidate:

The successful candidate will have a strong combination of Workplace and/or Occupancy Planning experience, the ability to win business, and deliver workplace projects.

Requirements:

• Bachelor’s degree (Required)
• MBA, advanced degree and/or certifications (Preferred)

• 10+ years’ related experience in Workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, construction management, design, human resources, organizational development, communications or change management roles
• Strong background in business development and point-of-sale presentation skills
• Impeccable and concise communication skills
• Excellent verbal and written presentation skills
• Strong time management skills and demonstrated ability to meet deadlines
• People management experience
• Proficiency in AutoCad, REVIT, BIM or other drafting technologies (Required)

• Proficiency in CAFM/IWMS system technologies (Preferred)

Knowledge & Abilities:

• Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
• Ability to multi-task and successfully work in a team and individually in high-pressure deadline driven environments