Cashier/ Receptionist (Chrysler)

Anderson Auto is looking for a cashier to join our team. The cashier is responsible for helping customers, clerical, and receptionist tasks. This is an important job that directly contributes to the success of business operations.

Required Education/Skills/Abilities

• High school diploma or equivalent
• Administrative experience.
• Experience with Microsoft Office.
• Basic knowledge of computers, printers, monitors, etc.

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Through the Degrees at Work program, we offer employees working in our company the opportunity to earn an associate's, bachelor's, and even a master's degree from an accredited, online university, including tuition and books. You can learn while you earn! More details can be found at https://www.strayer.edu/fca.

Learn more about our company at

https://www.andersonauto.com/about-us/.

We are an Equal Opportunity Employer

We are committed to a drug-free workplace.

Summary/Objective  

The Receptionist/Cashier will be responsible for answering incoming calls, directing calls to appropriate personnel as well as providing general dealership support with a variety of clerical activities and related tasks. The Receptionist/Cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner.

Essential Functions

• Answers telephone and directs the caller to appropriate personnel.
• Greets and directs visitors.
• Assists with keeping customer areas neat and presentable.
• Assists Customer Relations Manager with a variety of tasks.
• Assists with other related clerical duties as needed.
• Ensure that each guest receives outstanding customer service by providing a guest friendly environment, including greeting and acknowledging every guest.
• Represents the dealership in a friendly and professional manner.
• Receives cash, checks and credit card payments from customers and records the amount received on the repair order and/or the counter ticket.
• Ensures the repair order numbers are written on each credit card payment slip.
• Ensures that all forms of payment are processed according to dealership guidelines.
• Make change accurately and issue receipts to customers.
• Have every repair order signed by the customer at the time of payment.
• Manage dealer plates and maintain accurate logs for reporting.
• Reconcile daily cash log and invoices. Ensure complete and accurate deposit packets are delivered to the business office daily.
• Business management should be notified of any customer pay repair orders and counter tickets left unpaid at the end of the second day of the repair order date.
• Work with department managers to keep abreast of new products and services offered and any changes in price.
• Refer customers who have additional questions to the Service Advisor or other appropriate personnel.
• Handle customer complaints with integrity and poise and take or refer the customer to the appropriate individual for further communication.
• Give cash refunds accurately to customers for approved returned merchandise.
• Collect required docs, manage schedule, post rentals & payments.
• Assists in managing the rental/courtesy inventory.   
  • Utilizes TRAC(Toyota Rent-A-Car) at Anderson Toyota
• Maintain service files in a timely manner (filing, scanning).
• Communicate effectively all updates and changes with other Cashiers/Receptionists.<