Senior Software Engineer, Backend (Ecosystems)

Iterable is the most powerful customer communication platform that enables brands like Doordash, Calm, Fender and Zoopla to deliver joyful experiences with harmonized, individualized and dynamic communications at scale. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Priceline, Dotdash meredith, and Care.com rely on us to captivate their many millions of users. Over 1,100 brands and businesses around the world leverage Iterable to activate their customers with joy.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and have held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact:

Engineering at Iterable is responsible for the core platform used by our growing customer base. In this role, you’ll evolve the platform, increasing it’s value for our users. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively-scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.

One of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

Ecosystems:

You’ll work as a member of Ecosystems. Ecosystems builds a rich set of products to maximize our customer’s ease using our platform. There are a few ways we approach this 1) Minimizing the effort to get data into Iterable 2) Developing customer insight into Iterable actions 3) Building conveniences for Account Administrators.  

Position Details:

• Own and develop back-end products
• Architect and develop solutions to scale a complex platform that reaches billions of users
• Collaborate with frontend, backend, product, and design to conceptualize and build new product features
• Provide direction for your team and lead standards across the Engineering organization
• Improve Engineering processes, tooling, and efficiency
• Mentor and guide team members 

The Ideal Candidate Will Have:

• Relevant industry experience building web applications
• Experience with  a queueing technology (Pulsar, R