Home Equity Underwriting Team Lead

Primary Location: 4027 Lake Drive, Grand Rapids, MI

Employee Status: Full-Time

Workplace Type:   Hybrid

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter.

Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position: 

LMCU is looking for a Home Equity Underwriting Team Lead to support and guide our Home Equity Underwriting team. In this role, you will help train, mentor and assist underwriters as they build and maintain their portfolio lending authority. You will also carry a smaller pipeline of loans, help answer complex scenario questions and step in when teammates are out of the office to keep things running smoothly.

What you’ll do: 

• Train new and contracted underwriters by reviewing systems, guidelines and sample files, and provide refresher or new product training for experienced team members
• Review and respond to questions in the Home Equity Scenario mailbox, making sure guidance is timely, accurate and aligned with current policies
• Help resolve individual file conflicts by reviewing details, identifying issues and working with the right people to determine the best approach
• Provide backup coverage for managers, coordinators and fellow underwriters during absences or high volume periods while carrying a small pipeline
• Assist with updating and creating processes and procedures and help complete special projects as assigned

What you’ll bring:

• Three or more years of lending or underwriting experience, with comfort reviewing income, credit and loan guidelines

• Experience supporting teammates through questions, training or informal leadership

• Strong communication skills and the ability to explain guidelines in a clear and supportive way

• Good problem solving skills, attention to detail and confidence in making decisions

• Ability to stay organized while balancing your own work and helping others

• A positive, team centered mindset and willingness to adapt as policies or priorities shift

• High school diploma or equivalent

What you’ll get:

• All Employees: weekly pay and retirement savings options.

• Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.

• To see a full list of our benefit offerings, check out this helpful guide!

Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org. 

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.

LMCU is an Equal Opportunity Employer