Strada Pay Delivery Country Owner, Norway

Position: Strada Pay Delivery Country Owner, Norway

Location: Europe, fully remote

Overview 

 Strada Payroll Delivery Country Champion is a key subject matter expert and leader from the operational team ensuring that compliance and regulatory standards are met, that Strada Cloud Pay (“SCP”) is productive, and it is a competitive solution for the country of responsibility.  The SCP Country Champion closely collaborates with, and supports colleagues in Operations, Products, Service Readiness as well as (Pre)Sales and Account Management.  When SCP is fully matured in a country and the focus moves to maintenance and continuous improvement of SCP, the Country Champion may take responsibility for operational delivery of a portfolio of Clients. 

Key Responsibilities:

• Subject Matter Leader in a country/region for payroll compliance, legislation and local regulations.  Acting as the key reference point for teams internally on standard payroll service, business process, SCP technology, and compliance matters. This will include pro-actively scanning upcoming changes to legislation and tax laws in their country through the Compliance Alerts team, the Global Payroll Association, memberships of local payroll associations, professional literature subscriptions, external advisors, and other sources as required. 

• Working closely with the Product configuration team to guide their development roadmap, including collaborating to keep SCP country workbooks updated for new legislative country requirements; prioritize improvements that make SCP more productive / eliminate manual workarounds; prioritize improvements that make SCP a more competitive / attractive solution in their country of responsibility. 

• Review and analyze current payroll procedures and checklists, in order to recommend changes leading to best-practice solutions and avoid manual workarounds to the extent possible. 

• Ensure cross-platform compliance and regulatory standards are met.  Ensure the SCP workbook is certified compliant at “general availability” - and that periodically, SCP for their country of accountability is audited by an external party, and (re)certified compliant. 

• Evolve Strada Pay’s competitive market offering in terms of functionality, cost effectiveness and user experience.  

• Responsible for driving continuous improvement to SCP in the country, methodology for delivering, and templates/standards. 

• Work closely with colleagues in (pre)sales and account management, to understand what the local market requires to make SCP a competitive and attractive solution, accelerating Strada’s growth.  Define BRD’s for these (non)functional improvements, prioritize these at country level, and work with the products configuration team to have these added to the country roadmap.  

• Give subject matter expertise and advice to Strada Pay project teams working on deployments of the payroll service to each account and ensuring effective transition into operation. This will include supporting implementation teams with training / knowledge about SCP standards and functionality and working with implementation colleagues to align clients to Strada Payroll Standards. 

• Support solutioning of / act as gatekeeper or “design authority” with respect to Client customization requests.  The SCP Country Champion supports implementation teams, and later commercial and operational delivery teams, in keeping clients as close to standards as possible. 

• Client customization requests are first vetted by the SCP Country Champion, rejected or approved following consultation with the requestor (SR, OPS, CSL, AD) and the products configuration team.  When no alignment is reached, a case is escalated to the SCP Steering Committee.

• Work closely with colleagues in operations to understand what improv