Social Services Coordinator

 

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

 

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Maplewood Park Place

Job ID

2026-239106

JOB OVERVIEW

The Social Services Coordinator is responsible for the assessment and coordination of social services for our guests/residents in our Skilled Nursing Centers. The Social Service Coordinator is knowledgeable in Sunrise Senior Living philosophy, Resident Centered Care, Principles of Service, Shared Values, Sunrise best practices and federal, state and local laws and regulations.

RESPONSIBILITIES & QUALIFICATIONS

Job Description

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Position Key Duties

• Assesses the psychosocial status of guests/residents related to their physical status and current environment.
• Coordinates and participates in family and guest/resident conferences designed to promote communication between families and team members.
• Develops one on one relationships with guests/residents and families.
• Counsels guests/residents and families in dealing with feelings about death and dying and other emotional, mental, environmental or physical limitations.
• Documents all interactions with guests/residents and or family in the assessment, care plan or social service progress notes as required by federal, state/provincial, and local regulations.
• Reviews, reads, notates and initializes Daily Log and Guest/Resident care plan or progress notes to document and learn about the social and emotional needs of the guests/residents, about pertinent information and any guests/residents’ physical and behavioral changes.
• Responsible for completion of discharge plans in accordance with Sunrise Senior Living discharge policy.
• Acts as a liaison with social, health and community agencies.
• Coordinates family and community resources as needed to meet guests/residents’ financial needs and to promote emotional security.
• Participates in admission and discharge planning of guest/resident.
• Forwards guest/resident mail to guest/resident room or responsible party.
• Mails Care Plan Meeting letters to family and keeps a copy or documents in the Medical Record.
• Assists with new move-ins. Ensures cleanliness of room, greets new guest/resident and introduces them to their roommate, tags and documents adaptive equipment, initiates Minimum Data Sheets (MDS) interviews, obtains and charts a complete social history, and explains and charts advance directives.
• Completes and signs the MDS/Care Planning Process timely per federal and state/provincial regulations.
• Assists with room transfers. Coordinates regarding roommate compatibility and with other departments to ensure minimum disruption to guest/resident routines.
• Assists with and attends Resident Council.
• Coordinates transportation.
• Provides one on one social services to each guest/resident or their family as needed.
• Ensures community follows all federal and state/provincial regulations as it pertains to Social Services.

Guest/Resident Relations and Engagement

• Responds to guest/resident requests in a timely, professional and friendly manner.
• Maintains confidentiality with all guest/resident information.
• Provides excellent customer service to our guests/residents and visitors at all times.

Safety, Risk Management and Regulatory Compliance

• Partners with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies.
• Demonstrates competency and knowledge in the use of the Safety Data Sheets (SDS) books, emergency preparedness manuals and Lockout Tagout procedures.
• Understands key role and responsibilities in the event of an emergency.
• Develops and maintains a