Account Manager

Brief Description of Sunnova
Sunnova (NYSE: NOVA) is revolutionizing the energy industry as a leading Energy as a Service (EaaS) provider of solar, battery storage, EV charging, and other energy solutions with customers spanning the U.S. and its territories. Founded in 2012, our goal is to provide homeowners, businesses, and communities with a better energy service at a better price – making clean, renewable energy more accessible, reliable, and affordable. At Sunnova, we believe that our success comes from the diversity and creativity of our people. Our team is made up of forward-thinkers who are passionate about changing the energy industry for the better, and we're looking for like-minded individuals to join us. We encourage our people to push beyond traditional limits and explore new horizons – because only then can we truly transform the world for the better. If you're excited about being a part of the fastest-growing segment of the energy industry, we want you on our team!
The Account Manager plays a vital role in building and maintaining strong relationships with clients and ensuring their satisfaction with the products or services provided by the company. The primary responsibility of an Account Manager is to serve as the main point of contact for assigned clients, understanding their needs, and acting as a liaison between the client and internal departments. The Account Manager is responsible for achieving sales targets, retaining clients, and identifying opportunities for account growth.
Key Responsibilities:
Client Relationship Management:
Serve as the primary point of contact for assigned clients, developing strong and trust-based relationships.Understand client needs and objectives, and align company products/services to meet those needs.Regularly communicate with clients to provide updates, address concerns, and ensure satisfaction.Act as an advocate for clients within the company, coordinating with various departments to resolve issues and deliver exceptional service.Account Development:
Identify opportunities for account growth and present upselling or cross-selling options to clients.Develop account plans and strategies to expand business with existing clients.Collaborate with the sales team to generate new business opportunities within assigned accounts.Sales and Revenue Generation:
Achieve sales targets and meet or exceed assigned revenue goals.Develop and execute sales strategies to drive business growth.Conduct product presentations and demonstrations to clients, showcasing the value and benefits of company offerings.Negotiate contracts and pricing agreements to ensure mutually beneficial outcomes.Strategic Planning:
Stay up to date with industry trends, market conditions, and competitor activities.Analyze client data and market insights to identify opportunities and develop account strategies.Collaborate with internal teams, such as marketing and product development, to provide feedback and insights for product/service improvements.Reporting and Documentation:
Maintain accurate and up-to-date records of client interactions, sales activities, and account progress.Prepare regular reports, including sales forecasts, account summaries, and progress updates for management.
Requirements:
Bachelor's degree in business administration, marketing, or a related field (or equivalent work experience).Proven experience in account management, sales, or a customer-facing role.Excellent communication and interpersonal skills.Strong negotiation and presentation abilities.Ability to understand client needs and build long-term relationships.Demonstrated ability to achieve sales targets and drive revenue growth.Analytical mindset with the ability to interpret data and make strategic recommendations.Proficiency in using CRM software and other relevant tools.Self-motivated, proactive, and able to work independently as well as part of a team.

Sunnova offers a generous employee reward package that includes:

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Company vehicle and corporate card provided
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the