Mariposa, Restaurant Manager- Newport Beach

Job Description:

WHO WE ARE:

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. 

YOU WILL BE: 

The Restaurant Manager promotes the excellence of a Neiman Marcus Restaurant by leveraging team members' skills, maintaining the restaurant to current standards, and supporting key Restaurant initiatives. 

WHAT YOU WILL DO:

Restaurant Strategy & Administration

• Oversees maintenance of excellent quality and cleanliness across all dining rooms and kitchens

• Oversees cleanliness and adherence to Health and Safety standards in work areas  

• Enforces NMG policies and procedures

• Maintains proper documents to begin, finalize, and achieve seasonal profit plans

• Drives restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations

• Executes and / or supports special promotions and events for restaurant

• Manages inventory amounts, batch invoices, and month-end forecasts

• Maintains current and accurate paperwork from POS reports while monitoring restaurant success compared to the bottom line, reviewing preliminary profit and loss reports

• Partners with General Restaurant Manager and Executive Chef to support any restaurant needs

Associate Development

• Enforces Neiman Marcus policies and procedures

• Responsible for coaching and counseling direct reports

• Oversees restaurant Associates in completing daily tasks

• Provides feedback, conflict resolution, and disciplinary action for Associates

• Works closely with Human Resources Manager on matters relevant to restaurant Associates (e.g., training, payroll, benefits)

• Supports training of Associates on tasks critical to their roles

Communications

• Communicates daily with General Restaurant Manager and Executive Chef(s) regarding scheduling, profit and loss reports, upcoming events, and any employee-related concerns

• Participates in weekly department manager meeting

• Relays relevant news concerning the restaurant to other department managers

• Relays pertinent information and updates to restaurant staff

WHAT YOU WILL BRING: 

• 2-4 years of relevant experience

• 4-year degree preferred

• History of leading, motivating, and coaching teams to achieve objectives

• Excellent oral and written communication skills

• Strong attention to detail

• Motivated and results-driven

• Exceptional customer service and problem-solving skills

• "Win together" mentality

• Basic proficiency with MS Office Product Suite preferred

• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays 

YOUR LIFE AND  CAREER AT NEIMAN MARCUS:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation 

• Exposure to rewarding career advancement opportunities across t