Closing Date:

Aug 31, 2024

Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.

Salary Range:

$17.40 - $50.00

Up to four (4) positions available

Reporting to the Emergency Program Coordinator (EPC), the Emergency Support Services Operations Manager (ESSOM) manages the operation of a Reception Centre or Group Lodging facility to deliver Emergency Support Services (ESS).

Work is scheduled in response to emergencies year-round which typically occur between July and September. Shift schedules may change on short notice, particularly at the beginning or end of an emergency event. 

Duties May Include:

• Manages ESS service delivery in an activated ESS facility such as a Reception Centre or Group Lodging facility
• Manages volunteer workforce including scheduling requirements for sustained operations
• Ensures worker care and safety
• Manages relationships with suppliers
• Ensures communication links are established and that necessary reporting and documentation is completed

Required Qualifications:

• Minimum 3 years supervisory experience preferably with volunteer workforce
• Current knowledge of the ESS program, principles and practices
• Completion of provincially required training to deliver ESS services electronically, as of May 2023 these include:
  • Introduction to Emergency Support Services (EMRG-1600)
  • Introduction to Reception Centres (EMRG-1610)
  • Registration and Referral (EMRG-1615)
  • Evacuee Registration & Assistance tool for Responders (EMRG-1620)
• Ability to work long hours
• Ability to Supervise Evacuee Registration and Assistance (ERA)
• Ability to exercise judgment in problem solving
• Ability to obtain and maintain an acceptable Police Information Check including a Vulnerable Sector Check.

Preferred Qualifications:

• Recent Reception Centre and/or level one ESS response experience
• Previous experience in Customer Service or Event Management
• JIBC ESS Director’s Course

Compensation:

Compensation for this work is $30/hr plus 4% in lieu of benefits

Termination:

The incumbent may resign from the position or may be given notice by the City of Vernon Emergency Program, through the City of Vernon, with 30 days’ notice.

To Apply:

Please submit your resume, quoting the appropriate competition number to:  Human Resources, City of Vernon, using one of the following methods:

• Online at www.vernon.ca/ by selecting “apply” and creating a candidate profile.

• By Fax:  (250) 550-3551

Internal Applicants:

• Internal applicants are asked to apply using their worker profile.

• By making application, you are authorizing the City of Vernon to verify, through whatever means deemed appropriate, any information included in your applicant profile.

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The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted.